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Area Property Manager, VER at Proscenium, Caramel, IN

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Who we are:
Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.
Why work for Sterling Group?
  • Training and Career advancement opportunities
  • Recognition programs
  • Competitive wages
  • Full benefits
  • Family friendly culture
  • Work life balance
As an Area Property Manager you will:
  • Facilitate optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting
  • Enforce zero delinquency policy and maintain delinquencies below established budgeted goal
  • Coordinate staff schedules, supervise all site staff, inspect staff work and provide direction to ensure proper and timely execution of all operational responsibilities
  • Supervise and coordinate with maintenance staff and vendors
  • Conduct regular property inspections
  • Implement preventive maintenance programs
  • Ensure high occupancy levels and strong resident relations.
  • Oversee move-ins and move-outs and related documentation is completed
  • Prepare and manage the property’s annual budget, ensuring financial goals are met and expenses are controlled.
  • Oversee rent collection, ensure timely payments, and manage late fees or payment plans.
  • Implement cost-control strategies, evaluate vendor contracts, and negotiate service agreements to maintain profitability.
  • Develop and execute marketing strategies to attract qualified residents
  • Organize and oversee resident events
  • Monitor competitive properties and industry trends
  • Handle evictions in compliance with applicable laws
  • Meet or exceed budgeted Revenue, Expense, NOI & Cash Flow.
  • Manage all capital projects as budgeted and approved by ownership
  • Review all business plans and logs prepared for each property with special focus on any under-performing properties, monitor results and hold managers accountable for meeting goals
  • Oversee applicant qualifying responses including applicant interviews, application processing and each lease renewal to ensure timely completion
  • Regularly inspect and manage property curb appeal and product quality and quantity levels to meet Sterling standards and timelines
Reports to: Regional Director
Qualifications:
  • Bachelor's degree preferred
  • Minimum of 5 years’ property manager experience in Residential Property Management
  • Excellent interpersonal relations, communicative skills and a customer-focused service orientation
  • Knowledge in Microsoft Office programs (Word, Excel, Outlook) required
    • Yardi Program knowledge is a plus
  • Ability to adapt to a fast-paced environment and manage multiple projects effectively
  • Proficient in reading, writing, grammar and mathematical skills
Other Requirements (Background Check and Drug Screening):
Must be able to pass a drug test, driving record, credit check, criminal history, and background checks prior to employment with Sterling Management Ltd.
Physical Demands:
  • Ability to read and comprehend moderately complex documents.
  • Ability to verbally and in writing communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Frequently operates a computer and other office productivity equipment, such as a copy machine, printer, telephone or fax machine.
  • Moderate level of repetitive typing using a computer keyboard.
  • Must be able to remain in a stationary position. Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.
  • Alternate between sitting, standing, walking and climbing stairs.
  • Occasional bending, stooping, and reaching.
  • Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes on occasion as needed. Occasionally lift, carry and/or move up to 25 pounds.
Benefits:
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account
  • Group Life Insurance
  • Voluntary Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Supplemental programs
  • 401(k) Retirement Savings Plan
  • Employee Assistance Plan
  • Paid Time Off
  • Paid holidays
  • Volunteer time
Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: "Creating the Sterling Story by exceeding expectations... one customer at a time!"

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