AS400 Administrator, Manager

Be part of AIA Philippines's Technology Hub, the AIA Digital+ Philippines.

We are a brand that captures AIA’s Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA’s transformation and secure our position as the technology leader in the insurance industry.

At AIA and AIA Digital+, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.

With respect to technology knowledge

· Ensures IT service availability and minimises the AIA’s business impact of IT service outages through the effective management.

· Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.

· Improves the overall technical performance as measured by the technology related KPIs and SLAs (utilisation, availability, response times etc.) year on year

Strategic Planning and Leadership:

· Lead, develop and implement a comprehensive strategy for AS/400 OS support, aligned with organizational goals.

· Lead and mentor a team of AS400 engineers fostering a culture of continuous improvement and innovation.

· Ensure compliance with industry standards and best practices in system management and data security.

· Develop and implement policies for data governance, disaster recovery, and business continuity concerning AS400 systems.

AS/400 OS Management:

· Manage the daily operations of AS400 system, including system maintenance, performance tuning, and troubleshooting.

· Oversee the deployment, configuration, system upgrade and maintenance of AS/400 operating system across the organization.

Incident & Problem Managements:

· Act as 2nd level escalation point for any major AS/400 service interruption and provide management support to the team

Patch & Update Management:

· Develop and enforce patch management policies to ensure all AS/400 systems are up-to-date and secure.

Performance Monitoring and Optimization:

· Monitor the performance of AS/400 systems, analyze trends, and implement improvements to enhance efficiency and reliability.

· Present regular reports on AS/400 OS support operations, compliance, and risk management to senior leadership.

Vendor & Stakeholder Management:

· Collaborate with cross-functional teams to identify system requirement and develop solutions that enhance efficiency and effectiveness.

· Manage relationships with third-party service providers and ensure SLAs are met.

· Act as a liaison between IT and business units to ensure seamless integration of technology solutions.

Budget & Resource Management:

· Develop and manage related budget.

· Allocate resources effectively to meet project deadline and organizational goals.

· Delivery of functional objectives within budget targets

· Attainments of objectives and effectiveness of results.

· Performance Scorecard.

· Compliance and Audit Ratings.

Expected communication channels including:

· Multi-language (e.g. Cantonese, Mandarin and English)

· Different time zone

· Different culture

Relevant Experience:

· 10+ years of relevant experience, at least 5 years in managerial position with regional coverage.

· Hands on experience on position related technical components.

OR

· An equivalent combination of qualifications and relevant experience.

Education:

· Bachelor’s degree holder of university on Information Technology or related discipline

Technical Skills:

· Extensive knowledge IBM AS/400 (iSeries) operating systems including OS/AS400 and IBM i.

· Strong understanding of AS/400 architecture, CL programming, RPG, DB2, and system administration tools.

· Experience with modernization and integration of AS/400 systems with cloud or hybrid environment is a plus.

· Relevant certifications such as IBM Certified System Administrator – AS/400 or equivalent is highly desirable.

JOIN US NOW! Be part of the Industry's certified GREAT PLACE TO WORK for and enjoy these comprehensive benefit package upon hire and upon regularization;

✅ HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)

✅ 15 days VL and 15 days SL (Pro-rated for mid-year hire)

✅ Guaranteed 14th-month pay

✅ Annual Targeted Incentive (Performance Bonus)

✅ Group Life Insurance

✅ Protection benefits, and a lot more w/c will be discussed during the job offer stage

#AIAPhilippines #AIADigital+PH #AIAITPH #EmpowerYourCareer

#HealthierLongerBetterLives #EqualOpportunities