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WhiteCrow Research

AS400 RPG Developer & L3 Production Support | Core Banking

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Salary: RM 14,000 – RM 17,000 per month

We are looking for an experienced AS400 RPG Developer with L3 Production Support experience to join a leading banking technology environment in Kuala Lumpur.

This role will focus on L3 production support, application fixes, incident/problem management, root cause analysis and software enhancement for critical Core Banking applications.

🔹 Key Responsibilities

  • Provide L3 production support for Core Banking applications.

  • Analyse and resolve complex production incidents and problems.

  • Perform root cause analysis (RCA) and implement permanent fixes.

  • Review existing application code and perform unit testing.

  • Support the full software lifecycle including analysis, design, development, testing, implementation and production support.

  • Work closely with business stakeholders to prioritise production issues and remediation activities.

  • Coordinate with third-party vendors and integration partners for application fixes and technical resolutions.

  • Maintain incident, problem and knowledge management processes.

  • Monitor and report on service, performance and quality metrics.

  • Identify opportunities for application optimisation and continuous improvement.

  • Provide technical guidance to junior developers/support team members.

  • Ensure delivery follows established SDLC / Agile and software delivery standards.

🔹 Requirements

  • 6+ years of relevant IT / Banking Application experience.

  • Developer with strong hands-on experience with:

    • IBM AS400 / iSeries

    • RPG / RPGLE

    • COBOL

    • CL / CLLE

  • Strong understanding of Software Development Life Cycle (SDLC) and/or Agile.

  • Solid experience in Production Support / Application Support / Service Management.

  • Experience handling L3 incidents, problem management and production fixes.

  • Experience with RCA, debugging, code review and unit testing.

  • Experience guiding or leading a small team / junior developers.

  • Banking application experience is strongly preferred.

  • Silverlake experience will be an added advantage.

  • Degree in Computer Science, Engineering, IT or a related discipline.


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