ASAP | QA/Trainer | B2B Sales Operations | Onsite - Spark Cubao | Nightshift

ASAP | QA/Trainer | B2B Sales Operations | Onsite - Spark Cubao | Nightshift

QA/Trainer | B2B Sales Operations

Spark Cubao • Onsite

Job Description

The QA/Trainer will be responsible for training our sales team and future expansions, while also handling Quality Assurance functions until the team grows to a size requiring dedicated QA personnel. This dual role requires strong B2B sales experience.

Key Responsibilities:

1. Conduct onboarding and continuous training for B2B sales team members on product, sales process, and best practices
2. Perform QA reviews of sales calls, demos, and email communications to ensure quality standards and messaging alignment
3. Develop training materials, sales playbooks, call scorecards, and coaching frameworks
4. Provide 1:1 and group coaching sessions based on QA findings to improve sales performance
5. Track and report on training effectiveness, ramp time, and QA metrics
6. Establish QA processes and documentation to transition to a dedicated QA team as the company scales
7. Collaborate with Sales Management to identify skill gaps and training opportunities

Qualifications:

• Bachelor’s degree in business, Communications, or related field
• Minimum 3 years of experience in B2B sales with proven performance
• Prior experience in sales training, enablement, or quality assurance preferred
• Strong knowledge of sales methodologies: MEDDICC, Challenger, SPIN, etc.
• Excellent verbal/written communication and coaching skills
• Proficient in CRM tools: Salesforce, HubSpot and call recording tools like Gong
• Analytical mindset with ability to use data to drive coaching
• Must be amenable to an onsite setup in Spark Cubao