ASC Clinical Director
Description
Accessibility Note:
Surgery Partners is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is the Company’s policy not to discriminate against any qualified people or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, the Company will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made the Company aware of his/her disability, unless doing so would cause an undue hardship to the Company. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact talentacquisition@surgerypartners.com
Job Summary
The Clinical Director is an integral member of the management team and is responsible for providing guidance and support related to Performance Improvement, Certification, Accreditation, Patient Safety, Infection Prevention, and Employee Health activities across assigned freestanding Ambulatory Surgery Centers (ASCs).
This position supports continuous improvement in CMS ASC Quality Measures, specialty quality measures, and patient experience outcomes, while serving as a resource to assigned ASCs for quality benchmarking, reporting, data analysis, and identification of trends and opportunities for improvement.
The Clinical Director also provides leadership and guidance for Infection Prevention and Employee Health, helping standardize processes and promote regulatory compliance across assigned facilities. In collaboration with the Risk Management and Patient Safety teams, this role supports initiatives designed to strengthen patient safety, reduce organizational risk, and promote high-quality care across the assigned ASCs.
Key Responsibilities
Performance Improvement, Accreditation & Certification
- Ensure processes are in place for the collection, measurement, reporting, and performance improvement of quality measures required by CMS, state regulatory agencies, accreditation organizations, and other applicable governing bodies.
- Assist with the development of specialty-specific benchmarking metrics and ensure appropriate processes are established for measuring, reporting, and improving performance.
- Support and participate in corporate task forces and performance improvement teams focused on quality initiatives.
- Assist the VP of Clinical Operations (ASC) with preparation of materials for quarterly corporate Quality Council meetings.
- Stay current on new and changing state, CMS, accreditation, and specialty-specific requirements and communicate relevant updates to assigned ASCs.
- Support ASCs with required regulatory reporting, including reporting through QualityNet.
- Assist with the implementation of clinical and evidence-based content designed to improve the overall quality of care and related processes, including clinical documentation, physician order management, and plans of care, when applicable.
- Perform quality reviews to help ensure the integrity and accuracy of clinical and evidence-based content prior to release.
- Recommend processes to ensure evidence-based clinical content remains current and accurate.
- Assist with drafting policies governing the development, use, and maintenance of clinical content.
- Provide support and education related to Patient Experience surveys and strategies for improving scores.
- Review Patient Experience results at least quarterly for assigned ASCs to identify trends and opportunities for improvement.
- Assist the VP of Clinical Operations (ASC) with accreditation and certification activities, including participation in mock surveys and development of plans of correction.
- Conduct mock surveys for assigned ASCs, develop action plans to address identified areas of improvement, and follow up to promote sustained compliance.
Infection Prevention & Employee Health
- Serve as a subject matter resource for Infection Prevention and Employee Health activities across assigned ASCs.
- Ensure the Infection Prevention designee at each ASC has demonstrated and documented required competencies.
- Provide orientation and support for staff members who are new to Infection Prevention and Employee Health responsibilities.
- Ensure corporate template policies related to Infection Prevention and Employee Health are appropriately disseminated and aligned with applicable state regulatory requirements.
- Provide or coordinate on-site Infection Prevention and Employee Health support as needed.
- Assist with the development of tools, reports, and resources to support performance improvement initiatives related to Infection Prevention and Employee Health.
- Participate in recurring Infection Prevention and Employee Health networking calls and workgroups.
- Lead networking calls related to Infection Prevention and Employee Health topics specific to assigned state markets.
- Assist facilities with regulatory reporting, including NHSN reporting and internal Surgical Site Infection (SSI) investigations.
Risk Management & Patient Safety
- In collaboration with the Risk Management and Patient Safety teams, support assigned ASCs in efforts to minimize risk, improve patient safety, and reduce potential liabilities.
- Conduct risk management assessments and develop facility-specific work plans based on assessment findings.
- Provide ongoing follow-up and support related to identified risk management opportunities.
- Assist facilities with required state reporting within established regulatory timeframes.
- Review events entered into the event reporting system and provide guidance to facility risk management and leadership teams when additional information, follow-up, or revisions are needed.
- Notify the ASC Clinical Operations team of Sentinel Events and assist with related investigations.
- Assist assigned ASCs with the development of credible Root Cause Analyses (RCAs) following significant incidents or adverse events.
- Assist with preparation of the Quarterly Risk Management Report for facility Governing Board review.
- Prepare reports for facility leadership and Risk Management that include:
- Written findings
- Identified or cited deficiencies
- Recommendations for achieving compliance
- Recommended best practices
Qualifications
Knowledge Required
- Strong knowledge of the healthcare industry and applicable local, state, and federal healthcare regulations.
- Knowledge of quality and performance improvement activities within the ambulatory surgical setting.
- Working knowledge of accreditation and certification standards and requirements.
- Understanding of Infection Prevention, Employee Health, Risk Management, and Patient Safety principles.
Education
- Required: Bachelor's degree in Nursing, Healthcare, or a related healthcare field.
- Preferred: Master's degree in Healthcare, Quality, Business Administration, or a related field.
Professional Experience
- 3–5 years of leadership experience in areas such as:
- Performance Improvement
- Accreditation and Certification
- Risk Management and Patient Safety
- Infection Prevention
- Employee Health
Skills & Abilities
- Strong computer proficiency, including experience with databases and software applications necessary to perform the essential functions of the position.
- Demonstrated knowledge of process improvement methodologies, process analysis tools, and quality improvement principles.
- Strong facilitation, problem-solving, and organizational skills.
- Excellent verbal and written communication skills.
- Ability to analyze trends, identify opportunities for improvement, and effectively communicate recommendations to facility and organizational leadership.
- Ability to collaborate effectively with clinical leaders, facility teams, and corporate partners across multiple locations.
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Surgery Partners conducts pre-employment screenings including but not limited to criminal background checks and drug testing.
Skills
As published by greenhouse · 21 questions · 2 written answers
Basics
First Name, Last Name, Preferred First Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (5)
- What are your salary requirements?
- If yes, please explain: optional
- SP: Internal candidates: Have you notified your current manager that you are applying for this position?
- What is your highest level of completed education?
- What is the soonest date you would be able to begin work?
Pick from a list (14)
- Where did you hear about this opportunity?
- Will you now or in the future require immigration sponsorship for work authorization (e.g H1-B)? (if hired, verification will be required consistent with federal law.)
- Are you able to perform the essential functions of this position with or without a reasonable accommodation?
- Are you currently excluded from participation in any federally funded health care program including Medicare and Medicaid and are you aware of any potential exclusion from a federally funded health program?
- Can you travel if the job requires?
- Surgery Partners is a smoke free employer. Will you be able to comply with this policy?
- Have you ever been employed by Surgery Partners or any of its affiliates in any capacity? If yes, please review and select the facility/facilities where you were employed from the list below. If no, please select N/A.
- Are you at least 18 years of age?
- Are you legally authorized to work in the United States without sponsorship?
- Do you have any family members employed by Surgery Partners or one of its affiliates?
- The hiring process will consist of an interview (s), drug screen, background check, reference/employment checks, and potential employment assessment. Are you willing to participate in this process?
- I certify that the answers I have provided to the foregoing questions are true and correct. I agree that my Application for employment may be rejected or my employment terminated because of false or misleading answers or because of any material omissions I make in this Application or during the selection process.
- By selecting YES, I consent to receive recruiting SMS messages from Surgery Partners at the phone number provided on my job application.
- Were you referred by a current employee?
Written answers (2)
- If you have previously worked for Surgery Partners or any of its affiliated facilities, please provide your dates of employment and any former name used during your employment (if applicable). If you have not previously worked for Surgery Partners, enter "N/A."
- If yes, please provide the first and last name of the current employee: optional