ASM - VW Assistant Service Manager

Hiring Top Talent, Hardworking, Reliable, Organized Individual!

Antwerpen Volkswagen

8065 Ritchie Hwy

Pasadena, MD 21122

Contact Mike Williams (GM)

410-905-5046

Full-time (32K–150K a year)

If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) …WE WANT, YOU!
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Job highlights

• Expand your Horizons
• New Opportunities Await
• Growing with you

Benefits

• Medical, Dental, Vision, Disability insurance and more
• Sick time available upon hire
• Vacation after 1 year
• 401(k) plan

Qualifications

- Previous experience as a Service Advisor is REQUIRED
- Strong knowledge of automotive repair and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using computer software for service writing and invoicing
- Detail-oriented with strong organizational skills

- Listen to customers’ concerns accurately

- A valid driver’s license

Responsibilities

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Prepare accurate estimates for repairs and services
- Communicate with technicians to ensure timely completion of work
- Keep customers informed about the status of their vehicles
- Up sell additional services or products as appropriate via our Menu
- Process customer payments and maintain accurate records
- Maintain a clean and organized work area