Assertive Community Treatment Care Navigator Level 2: Community Based (66048)

Are you passionate about making mental health care more accessible, personalized, and empowering? Do you thrive in dynamic community-based settings where every day brings a new opportunity to make a difference? If so, NorthCare is looking for someone like you to join our Assertive Community Treatment (ACT) team as a Care Navigator Level 2.

This isn’t your typical desk job. As a Care Navigator, you’ll take mental health services beyond clinic walls, meeting clients where they are, whether it’s in their homes, the park, or local service providers' offices. You’ll help individuals ranging from challenges to severe mental illness thrive by providing case management, wellness coaching, medication support, rehabilitation services, and care coordination, all tailored to the unique needs of each person.

Some Key Duties:

• Provide integrated services, case management, rehab, medication prompts/deliveries, and wellness interventions, directly in the community.
• Coordinate care for physical and behavioral health, ensure follow-through with outside provider appointments, and help clients develop achievable life goals.
• Assist individuals in accessing housing, employment, education, transportation, and health/disability benefits.
• Encourage self-management, health education, and advocacy around chronic conditions, stress, smoking cessation, and more.
• Provide crisis support and intervention as needed, including safety planning and hospitalization coordination.
• Mentor peers, lead care coordination meetings, and guide complex cases using evidence-based strategies.
• Transport clients to community resources and appointments, ensuring they never walk the path to recovery alone.
• Accurately document services, meet productivity standards, and complete required training to maintain certifications.

Benefits/Perks:

• Sign On Bonus (payable at 6 months)
• Competitive salary
• Paid holidays
• Paid Time Off to include PTO and Annual FLOAT leave
• Retirement 403(b) with employer contribution (no employee match required)
• Tuition Reimbursement
• Continuing Education Units (CEUs) and trainings
• Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits
• Flexible Spending Accounts for Health Care and Dependent Care Expenses
• Employee Assistance Program (EAP)
• Urban Sitter
• Holiday saving club
• Verizon Cellular plan discount
• Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness
• Cell Phone Stipend
• Mileage Reimbursement