Asset Manager

FABER is an international, family-owned company with a history dating back to 1891. Across Europe, we help keep supply chains moving through smart and circular load carrier solutions.
With our specialist businesses IPP & PRS, PAKi, vPOOL and SATIM, we support customers in making logistics more efficient and sustainable.
At FABER, people make the difference. We encourage ownership, collaboration and new ideas, guided by our values Care, Dare and Deliver. Our purpose: Carrying impact.

What you will be doing
The primary responsibility of this role is to minimise pallet losses and improve acceptance of IPP pallets across the whole of the UK and Ireland, focusing on own geographical area of responsibility.

The role is critical in demonstrating a point of contact for Collection Points and Retail Outlets in order to ensure a collaborative and mutually beneficial relationship.

In addition, this role is crucial to the business in terms of asset loss reduction, maximising the operating potential of the business. Travel across UK & Eire, and occasional overnight stays are an essential requirement of this role.

What you bring

You will have at least 3 years’ experience within a fast paced logistics environment (preferably FMCG) and can demonstrate an awareness of commercial and operating procedures.

You will be motivated to meet all operating requirements and KPIs. You will also have an inquisitive mindset, which leads you to question the status quo and offer considered solutions and/or ideas for improvement.

You will be proactive, adaptable to change, and be comfortable in a fast paced and competitive environment.

With strong communication skills you will be able to build good working relationships with all stakeholders, being able to identify potential loss areas to ensure we are operating in an efficient and cost effective manner.

Our business is a data rich environment, you will, therefore, be comfortable analysing and acting upon data and information to drive performance and cost reduction.

Interested? Click Apply to explore the full role profile and requirements.
Join FABER and help shape the circular supply chains of tomorrow.

Responsibilities

The key responsibilities of the role are outlined below by area:
Pallet Recovery

• Liaise with existing and new Collection Points (CPs) to ensure staff are aware of the IPP pallet, our Legal Title and the processes for returning the asset to us.
• Visit and monitor Pallet Traders to ensure they understand that our pallets remain the property of IPP and are not available to be traded.
• Investigate pallet losses at Collection Points and implement corrective actions to prevent re-occurrence.
• Identify and/or repossess IPP pallets in circulation outside the official pool.
• Work with the Collection Service Centre and other stakeholders to reduce non-compliant CPs, helping to win new business and retain existing business.
• Maintain strong relationships with retailers to achieve a consistent acceptable recovery.
• Deliver the annual recovery projects assigned, ensuring all loss locations are investigated and corrective actions are implemented and monitored.

Analysis & Reporting

• Provide quality analysis to support the right business decisions.
• Investigate reported numbers to detect and act on anomalies/losses.
• Meet all performance targets and KPIs, both in losses and number of visits.
• Keep systems updated with accurate and complete information from visits and customer interactions.
• Monitor and report on projects regularly.

General

• Maintain strong, collaborative relationships with the team, colleagues and business contacts.
• Resolve issues in own area of responsibility, escalating wider issues to the appropriate team in a timely manner.
• Work with stakeholders, the Asset Operations Manager and Head of Asset Management to reduce the Loss Percentage and identify innovative ways to control losses.
• Perform stock takes when required, which may be outside of normal working hours.
• Undertake any other duties as requested by the Management Team.

Requirements

• Education: A Level (minimum) or equivalent experience
• Experience:
  • At least 3 year’s experience in logistics.
  • 3+ year’s experience in FMCG
• Language: Fluent in English
• Knowledge:
  • Intermediate Excel
  • CRM
  • Microsoft Suite
  • Power BI
• Skills:
  • Strong interpersonal skills, including listening, influencing, verbal and written communication.
  • Good Problem solving skills, including analysing & challenging information, being aware of surrounding information and data, assessing & acting on appropriate timing.
  • Excellent presentation skills.
  • Creative thinking and approach to tasks and issues.