Asset Manager
Description
Position Summary
Are you ready to make a difference? Under the general supervision of the Senior Asset Manager, the Asset Manager supports occupancy, resident file organization, and rental bookkeeping for Public Housing units, helping ensure accurate records and adherence to HUD regulations and public housing compliance requirements.
Key duties include:
- Create, maintain, monitor, and audit resident files, using strong file management and audit documentation skills
- Assist with tenant eligibility and certification processes (applications, verifications, move-ins, interim and annual certifications)
- Coordinate and compile program documentation, including monthly, quarterly, and annual report preparation
- Provide resident communication and customer service in person, by phone, and by email; use conflict resolution to address concerns
- Issue notices, support eviction coordination, and attend court when required
- Complete tenant account receivable adjustments and related rental bookkeeping
- Coordinate maintenance coordination for move-outs, work orders, inspections, and tenant charges
- Follow LIHTC and PPV processes as applicable
Required knowledge and skills:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (e.g., Yardi)
- Ability to obtain MT Property Management License, LIHTC certification, and PPV certification
- Excellent verbal and written communication, time management, and attention to detail
- Valid Montana driver’s license
Pay: $23.00/hr. Apply to be considered.
Total Rewards
Medical, dental, vision, accident, STD, LTD, cancer coverage, free life insurance, optional supplemental life insurance, a pension plan, paid holidays, plus vacation, sick, and personal leave.
A Typical Workday
You’ll work onsite at 2415 1st Ave N in Billings, Monday–Friday, 8:00 AM–5:00 PM, with occasional evenings or weekends when situations require follow-through. The day moves between focused desk time and resident-facing moments—reviewing paperwork, answering calls and emails, and meeting with residents at the counter. You’ll also step out for scheduled unit checks, then return to document updates and keep timelines on track. Some afternoons are steady and routine; others shift quickly when a resident concern, inspection finding, or deadline comes up, and you’ll adjust priorities while keeping communication clear.