Assistant Bakery Manager

Position Summary

The Assistant Bakery Manager supports the Bakery Manager in driving sales, execution, and operational excellence within the bakery department. This role ensures high-quality product presentation, maintains food safety standards, and delivers exceptional customer service while leading and supporting bakery team members.

Key Responsibilities Department Operations & Execution

• Assist in overseeing daily bakery operations, including production, merchandising, and inventory control
• Ensure all bakery products meet company quality, freshness, and presentation standards
• Execute production planning to meet customer demand while minimizing shrink
• Maintain proper rotation (FIFO) and dating of all products
• Support pricing accuracy and promotional execution

Leadership & Team Support

• Supervise, train, and coach bakery clerks and decorators
• Provide direction and support during shifts to maintain productivity and service levels
• Assist with scheduling and labor management to meet business needs
• Promote a positive, team-focused work environment

Customer Service

• Deliver excellent customer service by engaging with customers and addressing inquiries
• Resolve customer concerns quickly and professionally
• Ensure a clean, organized, and welcoming department

Food Safety & Compliance

• Ensure adherence to all food safety, sanitation, and health regulations
• Maintain compliance with company policies, procedures, and audit standards
• Monitor cleanliness of equipment, cases, and production areas

Inventory & Financial Performance

• Assist in inventory management, ordering, and receiving processes
• Help control shrink and waste through proper ordering and production planning
• Support achieving sales, margin, and labor targets

Qualifications

• Previous experience in bakery operations or food retail preferred
• Leadership or supervisory experience preferred
• Strong communication and customer service skills
• Knowledge of bakery production, food safety, and sanitation standards
• Ability to work flexible schedules, including nights, weekends, and holidays

Physical Requirements

• Ability to stand for extended periods
• Frequent lifting of up to 50 lbs
• Repetitive tasks such as decorating, slicing, and stocking
• Ability to work in refrigerated environments