Assistant Bakery Manager

Position Summary

The Assistant Deli Manager supports the Deli Manager in overseeing all aspects of the deli department, including sales, merchandising, food safety, inventory control, labor management, and customer service. This position helps lead department associates, ensures operational standards are maintained, and drives department performance through effective execution of company programs and procedures.

Key Responsibilities Department Operations

• Assist in managing the daily operations of the deli department.
• Ensure department conditions meet company standards for cleanliness, organization, and food safety.
• Monitor product quality, freshness, rotation, and code dating.
• Execute merchandising plans, displays, and promotional programs.
• Maintain proper stock levels to support sales and minimize out-of-stocks.
• Assist with ordering, receiving, and inventory control processes.

Customer Service

• Provide outstanding customer service and actively engage with customers.
• Resolve customer concerns in a professional and timely manner.
• Ensure associates maintain a customer-first mindset and service standards.
• Promote department products and suggestive selling opportunities.

Leadership & Team Development

• Support the recruitment, training, coaching, and development of department associates.
• Provide direction and work assignments to team members.
• Assist in monitoring productivity and performance expectations.
• Foster a positive, respectful, and inclusive work environment.
• Lead by example through professional conduct and strong work habits.

Food Safety & Compliance

• Ensure compliance with all food safety, sanitation, health, and safety regulations.
• Monitor temperature logs, product handling procedures, and cleaning schedules.
• Maintain compliance with company policies and regulatory requirements.
• Support department readiness for inspections and audits.

Financial Performance

• Assist in achieving department sales, margin, shrink, and labor goals.
• Monitor waste and implement strategies to reduce shrink.
• Support inventory accuracy and proper receiving procedures.
• Review department performance metrics and assist with action plans to improve results.

Qualifications Preferred Experience

• Previous deli, food service, grocery retail, or department leadership experience preferred.
• Experience supervising or training employees is desirable.
• Knowledge of food preparation, merchandising, and inventory practices preferred.

Knowledge & Skills

• Strong customer service and communication skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Knowledge of food safety and sanitation standards.
• Strong organizational and time management skills.
• Basic mathematical and problem-solving abilities.
• Ability to prioritize tasks and meet operational deadlines.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation.
• Frequent bending, reaching, twisting, and grasping.
• Ability to work in refrigerated environments and near food preparation equipment.
• Ability to operate department equipment safely.

Work Environment

• Fast-paced retail grocery environment.
• Exposure to refrigerated areas, kitchen equipment, and cleaning chemicals.
• Flexible schedule required, including evenings, weekends, and holidays.

Success Factors

• Delivers excellent customer service.
• Maintains high food safety and quality standards.
• Supports department sales and profitability goals.
• Develops strong working relationships with associates and customers.
• Demonstrates leadership, accountability, and operational excellence.

· Access to up to 50% of your earned wages before payday, via our partnership with Stream