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Northern Hotel

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Assistant Banquet Manager

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Description

Pay: From $45,000.00 - $55,000 per year

Job description:

Position: Assistant Banquets & Catering Manager | Northern Hotel

The first and only four-star business hotel in the heart of downtown Billings, Montana is seeking an Assistant Catering Manager. This property is looking for an enthusiastic, high-energy individual who would be responsible for the overall success for the Catering department operations. In particular, this individual will be responsible for, but not limited to the following:

  • Train Catering personnel in fine dining and casual service operations, to include: sequence of service, cleanliness, and service standards.
  • Facilitation of communication before, during, and after the event to ensure exceptional service levels are met.
  • Maintain strong customer relationships.
  • Assist with Basic HR functions, such as: hiring, training, supervising, and scheduling.
  • Monitor & schedule work and specific duties to be completed.
  • Monitor performance of all workers.
  • Ensure all staff has knowledge of different services that are offered and rendered.
  • Monitor and assist in implementing performance standards.
  • Monitor all stock items and assist with inventory, as needed.
  • Maintain staff awareness and implementation of certain laws and other legal requirements.
  • Ensure maintenance and cleanliness of all equipment.
  • Maintain high standard of personal presentation, punctuality, personal development, and customer service skills.
  • Provide training in food preparation, service, sanitation, and safety.
  • Monitor food portions, courses, production, time sequence, work station, and equipment arrangements.
  • Resolve customer complaints.
  • As a benefit for being an employee at a four-star property, employees can take advantage of a competitive benefits package to include:
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Life insurance
  • Various discounts in each outlet

Requirement the ideal candidate will have:

  • A minimum of three (2) years culinary management experience
  • A demonstrated knowledge of maintaining four-star level service
  • Enthusiasm
  • Open availability, including the ability to work evenings, weekends, and holidays
  • Problem solving skills
  • A “can-do” attitude

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Work Location: In person

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