Assistant Business Transformation Analyst-Information Systems-Information Systems

Please note this is not a fully remote position. Applicants must be able to work regularly in one of our New York offices.

Why Join Marshall+Sterling?

As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.

Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.

At Marshall+Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

This role will be based out of Marshall+Sterling’s Poughkeepsie Office

Join our team as an Assistant Business Transformation Analyst and help drive innovation across the organization. In this role, you’ll support process improvement, technology modernization, AI and automation initiatives, and digital transformation projects that enhance operational efficiency and employee experience. This is a great opportunity for someone who enjoys problem-solving, emerging technology, cross-functional collaboration, and finding smarter ways to work.

• Support digital transformation initiatives that improve workflows, enhance efficiency, and modernize operations across the organization
• Collaborate with teams across the company to identify process challenges and recommend technology-driven solutions
• Assist with system integrations, application enhancements, testing, and rollout coordination across key business platforms
• Help evaluate and implement AI, automation, analytics, and emerging technologies to streamline day-to-day operations
• Research industry trends, Insurtech innovations, and best practices to support continuous improvement initiatives
• Partner with leadership and internal teams to support training, communication, and adoption of new systems and processes
• Track operational impact, user adoption, and process improvements to help drive smarter business decisions