Assistant Case Manager, PAMP

ORGANIZATION BACKGROUND

The Foundation of the Pennsylvania Medical Society is a nonprofit, tax-exempt public organization established in 1954 as the philanthropic affiliate of the Pennsylvania Medical Society. Its mission is to sustain the future of medicine in Pennsylvania by providing programs that support medical education, physician health, and excellence in practice. The purpose of the Peer Assistance Monitoring Programs (PAMP), Physicians' Health Program (PHP) and Nurses’ Health Program (NHP), is to provide education and information about impairment issues, intervention, triage and referral, and monitored recovery to all eligible healthcare professionals. The Peer Assistance Monitoring Programs handle a high volume of telephone calls and digital material, which can take priority over the primary position responsibilities outlined here.

POSITION SUMMARY:

The Assistant Case Manager takes check-in calls from participants, facilitates the set-up and approval of drug testing monitoring for new referrals, new participants or participants who have moved or changed positions, reviews drug testing reports, enters and assists in tracking prescriptions, enters monitoring agreement amendments, and updates database with changes, assists with billing, and reviews all charts for compliance.