Assistant Community Manager

Resident Relations:

• Assist with the management of resident communications, including handling inquiries, resolving issues, and providing support as needed.

• Facilitate the move-in and move-out processes, ensuring a smooth transition for residents.

• Help coordinate and attend community events to foster a sense of community and enhance resident satisfaction.

Leasing and Occupancy:

• Support the leasing process by conducting property tours, assisting with lease applications, and ensuring all documentation is complete and compliant with local, state, and federal regulations.

• Monitor occupancy levels and assist in implementing marketing and leasing strategies to maintain or increase occupancy rates.

• Conduct lease renewals and manage resident retention efforts.

Property Maintenance:

• Coordinate with maintenance staff to ensure timely and effective completion of work orders, inspections, and property upkeep.

• Conduct regular property inspections to ensure the community remains safe, clean, and well-maintained.

Financial Management:

• Assist with rent collection and ensure compliance with rent payment policies.

• Help manage the property’s budget by monitoring expenses, approving invoices, and assisting with financial reporting.

• Work with the Community Manager to develop and implement cost-effective strategies for property management.

Compliance and Reporting:

• Ensure compliance with all affordable housing regulations and guidelines, including HUD, LIHTC, and other applicable programs.

• Maintain accurate resident and property records, including leases, applications, and compliance documentation.

• Assist with the preparation of reports for regulatory agencies, management, and ownership.

Team Support:

• Provide support to the Community Manager and other team members in their roles, taking on additional responsibilities as needed.

• Participate in team meetings and contribute to the development of strategies to improve community operations.

• Minimum of 2 years of experience in property management, with a focus on affordable housing strongly preferred.

• Experience with HUD, LIHTC, or other affordable housing programs is a plus.

• Proficiency in a second language, particularly Spanish, is a plus.

• Strong organizational and time management skills.

• Excellent communication and customer service skills.

• Proficiency in property management software and Microsoft Office Suite.

• Ability to work independently and as part of a team.

• Knowledge of local, state, and federal housing regulations

• Successful completion of background and drug screenings.