Assistant Community Manager

Resident Relations:

• Assist in addressing resident inquiries, complaints, and requests in a timely and professional manner.

• Foster positive relationships with residents to enhance community satisfaction and retention.

• Plan and coordinate community events and activities to promote resident engagement.

Leasing Support:

• Assist with leasing activities, including conducting tours of the property, processing applications, and preparing lease agreements.

• Ensure accurate and up-to-date records of all leasing transactions and resident information.

• Collaborate with the marketing team to implement and track marketing campaigns and strategies.

Administrative Duties:

• Maintain organized and efficient office operations, including managing correspondence, filing, and office supplies.

• Support the Community Manager in preparing reports, budgets, and other documentation as needed.

• Handle incoming calls, emails, and walk-in inquiries with professionalism and courtesy.

Property Management:

• Conduct regular inspections of the property to ensure cleanliness, safety, and adherence to community standards.

• Coordinate with maintenance staff to address and resolve maintenance requests and issues promptly.

• Assist in the enforcement of community policies and regulations to maintain a high standard of living for residents.

Financial Responsibilities:

• Assist with rent collection, processing payments, and managing delinquent accounts.

• Help in preparing and reviewing financial statements and reports.

• Support the Community Manager in managing the property's budget and financial performance.