Assistant Community Manager

MORGAN PROPERTIES IS HIRING!
Assistant Community Manager: Club at North Hills
Location: Pittsburgh, PA (Club at North Hills, 370 units)Pay: $23.00 - $25.00 per hourJob Type: Full-time, Non-exemptSchedule: Monday - Friday, 9:00 AM - 5:00 PM
About the Role
Morgan Properties is hiring an Assistant Community Manager for Club at North Hills in Pittsburgh. In this role, you’ll deliver an exceptional resident experience and keep day-to-day operations running smoothly. You’ll be a primary point of contact for residents and visitors, give tours, respond to resident needs, and support the administrative side of the community. You’ll report to the Area Community Manager and support the local Community Manager in maintaining high standards of service and engagement.
What You’ll Do
Resident Engagement and Customer Service

Create a welcoming, inclusive environment for residents and visitors
Respond to resident inquiries, comments, and feedback with excellent service
Lead walk-in tours and tours scheduled by the Regional Sales Team, which may involve driving to other communities
Work with the service team to make move-ins and move-outs smooth
Escalate significant resident or operational issues to the Area Community Manager

Community Operations

Inspect new residents’ homes to ensure a positive move-in experience
Walk the grounds to maintain curb appeal and flag major issues for the maintenance team
Help plan and run community events and engagement activities
Help ensure safety standards and company policies are followed on site

Administrative Responsibilities

Help review and maintain accurate resident accounts and records
Support preparation of required community reports
Assist with day-to-day administrative operations as assigned by the Community Manager

What We’re Looking For

2+ years of related experience or transferable skills, specifically in customer service
Excellent communication, interpersonal, and problem-solving skills
Strong attention to detail, time management, and organization
Adaptability and a positive attitude toward learning new methods
Valid and active driver’s license

Multifamily experience is a plus, but not required. If you come from hospitality, retail, banking, or another customer-facing field, we encourage you to apply.
Why Morgan Properties
At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call home. Our team lives out Morgan PRIDE: Passion, Respect, Integrity, Diversity, and Entrepreneurial Spirit.
Reasonable accommodations may be arranged for individuals with disabilities to perform the essential duties of this role.
Apply today to join the team at Club at North Hills!