Assistant Credit Manager
Description
The Assistant Credit Manager supports the Credit Manager in the administration and oversight of credit and collections activities for heavy civil construction, aggregates, asphalt, and related construction materials operations. This position assists in managing customer credit risk, collections activities, lien and bond rights, dispute resolution, and trade receivables to support the achievement of company objectives related to working capital, Days Sales Outstanding (DSO), cash flow, and bad debt performance.
The position works closely with operations, sales, accounting, project managers, customers, and senior leadership to ensure sound credit practices while supporting profitable business growth.
Key Responsibilities (Essential Duties and Functions)
- Assist in the daily management of credit and collections operations for assigned business units and customer portfolios.
- Evaluate customer creditworthiness through financial statement analysis, credit reports, payment trends, and industry research.
- Review, recommend, and monitor customer credit limits and payment terms.
- Support collection efforts to minimize overdue accounts and improve cash flow performance.
- Analyze aging reports and prioritize collection activities to achieve departmental goals.
- Monitor and manage accounts with elevated credit risk and recommend appropriate actions.
- Assist with the preparation, filing, and enforcement of mechanics' liens, bond claims, preliminary notices, and other construction-related credit protections.
- Partner with legal counsel, project managers, and operations personnel regarding claims, disputes, bankruptcies, and collection matters.
- Review and resolve billing disputes and payment issues in collaboration with customers and internal stakeholders.
- Participate in monthly reviews of customer accounts, reserve recommendations, and bad debt exposure.
- Help ensure compliance with company credit policies and procedures.
- Prepare credit reports, collection metrics, DSO analyses, and management summaries.
- Support cash application, account reconciliation, and customer account maintenance activities as required.
- Assist with the development and implementation of process improvements and credit best practices.
- Provide guidance and support to credit and collections team members.
- Maintain positive customer relationships while protecting company assets and minimizing risk.
- Perform additional duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Education and/or Experience
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- Equivalent combination of education and experience may be considered.
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3–7 years of progressive experience in credit, collections, accounts receivable, or financial analysis.
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Experience within heavy civil construction, construction materials, aggregates, asphalt, ready-mix, contracting, or related industries preferred.
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Experience with construction contracts, lien rights, bond claims, and project-based billing strongly preferred.
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Supervisory or lead experience preferred.
Knowledge, Skills, and Abilities
- Strong knowledge of commercial credit and collections principles.
- Understanding of construction industry payment practices, public and private project requirements, lien laws, and surety bond processes.
- Ability to analyze financial statements and assess credit risk.
- Knowledge of accounts receivable management, cash flow controls, and working capital metrics.
- Strong negotiation, problem-solving, and conflict-resolution skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office applications, particularly Excel.
- Experience using ERP and accounts receivable systems preferred.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical skills and attention to detail.
- Ability to maintain confidentiality and exercise sound judgment.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee is frequently required to sit, climb, and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move from 10 to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat. The noise level in the work environment is usually moderate.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.