Assistant CRM Project Manager
Summary
Assist in managing and optimizing Salesforce CRM for sales teams, including data quality, reporting, and tool support to improve commercial performance.
Company Description
Meritis is an IT consulting, management, and development firm founded in 2007, with offices in Paris, Sophia-Antipolis, Aix-en-Provence, Montpellier, Toulouse, Nantes... And soon in new territories! Our mission? To connect the best talent with companies to give them a competitive edge.
We support our clients in all their digital transformation needs across numerous areas of expertise: Software Engineering, Finance, Project Management, Devops, Data, Cloud, Cybersecurity, and Agility.
Operating in sectors such as Banking, Insurance, Telecommunications, Industry, and Transport, 40% of CAC40 companies are now Meritis clients.
Driven by our values of excellence, humility, kindness, and proximity, we now have over 900 employees.
We make it a point of honor to be close to our employees and to support them individually, regardless of their role in the company. Certified as a Great Place To Work since 2013, our concept of well-being at work goes far beyond a simple label; our employees speak best about it: https://www.glassdoor.fr/Avis/Meritis-Avis-E1163008.htm.
Job Description
Context
As part of the development and structuring of our sales organization, we are strengthening our Sales Operations team.
We use Salesforce as our central tool for managing sales activity. The intern will work in direct connection with Revenue and Sales Ops to contribute to:
- Data reliability
- Performance management
- CRM process optimization
- Supporting sales teams
Main Missions
1️ **⃣ CRM Administration, operation, and project monitoring (Salesforce)
- Participate in the operational management of Salesforce
- Create/adapt reports according to business needs
- Assist in structuring data (accounts, contacts, opportunities, activities, etc.)
- Monitor data entry quality in the CRM
- Participate in Salesforce evolution projects
- Document best practices
- Contribute to the implementation of new features
2️ **⃣ Support for Sales Teams
- Support teams in using the CRM and Sales tools
- Answer operational questions
- Participate in training and onboarding on tools
- Produce support materials (guides, tutorials, practical sheets)
3️ **⃣ Dashboards, KPIs & Sales Animation
- Update weekly or monthly management dashboards
- Track key indicators (activity, pipeline, performance, conversion, etc.)
- Assist in preparing sales animation materials
4️ **⃣ Sales Ops & Performance Projects
- Participate in cross-functional Sales Ops / Rev Ops projects
- Contribute to organization and structuring initiatives
- Support teams on AI, tool, or process projects
Qualifications
Profile sought
- Student in a business school, university, engineering school, or equivalent.
- Gap year internship (2nd part) or end-of-studies internship.
- Good command of Excel
- Strong appetite for digital tools, an interest in CRMs (Salesforce is a plus)
- Ability to analyze data
- Organized and rigorous
Additional Information
Ready to start new challenges in a company where it is good to work?
Meritis offers its employees:
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Personalized support throughout your career,
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Tailor-made professional paths (career development, adapted training, mentoring, etc.),
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A friendly environment with numerous festive events (annual parties, seminars & teambuilding, lunches, and afterworks, etc.).
Our differences are our strengths. That is why Meritis is committed to diversity and non-discrimination. All our positions are accessible to people with disabilities.