Assistant Delivery Driver

Job Summary:

The Assistant Delivery Driver is responsible for assisting the delivery driver in safely delivering and installing furniture to customer's homes or businesses. This role will assist in the loading and unloading of furniture from the delivery truck, assembling furniture as needed, and providing excellent customer service during the delivery process.

The essential job functions include the following:

• Ensure that the delivery process is carried out effortlessly to customer locations
• Load and unload furniture from the truck, ensuring that all items are properly secured for transport
• Assemble furniture as needed and ensure that it is installed properly in the customer's home or business
• Provide excellent customer service throughout the delivery process, including answering any questions and addressing any concerns the customer may have
• Follow all safety procedures and protocols to ensure a safe and accident-free work environment
• Maintain accurate delivery records and obtain customer signatures for proof of delivery
• Assist in the maintenance and cleaning of the delivery truck and equipment as needed
• Report any equipment issues or maintenance needs to management in a timely manner
• Adhere to company policies and procedures at all times
• Assist the delivery driver by providing support with the company phone to communicate accurate time frames and directions to customers
• Contact the dispatch office to report delivery status, including completed and incomplete deliveries
• Perform other duties as assigned by management