(Assistant/Deputy) Operation Manager (Corporate Banking - Ops)

Responsibilities

Handle cash management operation functions, product maintenance, transaction processing and related tasks.
Serve as a dedicated contact point to deliver and drive quality cash management services support function according to segmented services model.
Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges.
Deliver tailor-made and one-stop quality services by closely following up client’s needs, conducting case investigation and system testing.
Work as a team player with product specialist and relationship manager in carrying out the cash management operational function.

Degree holder or above, preferably with Certified Six Sigma Green Belt or above qualification.
At least 3 years’ experience in corporate banking or cash management services area.
Experience in corporate banking cash management services, cash pool/liquidity management product operation, or project.
Excellent interpersonal and communication skills.
Good command of both spoken and written English, Cantonese and Mandarin.