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Assistant Director - Back of House

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At Chick-fil-A, Assistant Directors are responsible for assisting the leadership team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Assistant Directors are responsible for leading and supervising shifts and maintaining a culture of C.A.R.E.


Responsibilities include:

  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.Insures that Team Members are organized and productive
  • Insures that all guest have a ReMarkable experience and handle any guest recoveries
  • Ensures that Team Members work at a pace to maintain the restaurant's established speed of service goals.
  • Ensures that workstations are clean and sanitized at all times.
  • Ensures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Ensures that Team Members monitor the dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout the shift.
  • Strictly adheres to all Company policies and procedures.


A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:


  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Requirements

  • Minimum 18+ years old
  • Previous leadership experience
  • Previous customer service experience preferred
  • Hard-working
  • Team-oriented
  • Innovative
  • Creative
  • Problem Solver
  • Great customer skills

About

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

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