Assistant Director of Digital and Innovation (MSc Programmes) (at the rank of Administrative Assistant II)
Posted
The University of Hong Kong Assistant Director of Digital and Innovation (MSc Programmes) (at the rank of Administrative Assistant II)
Description
Assistant Director of Digital and Innovation (MSc Programmes) (at the rank of Administrative Assistant II) in the Faculty of Business and Economics (Ref.: 537832) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal subject to satisfactory performance)
Key Responsibilities
The appointee will:
• co-lead the Faculty’s Digital and Innovation Team in supporting the operations, service delivery, and continuous development of the MSc Programmes;
• manage, coach, and develop managers and technical professionals across AI solutions, data analytics, systems development, automation, and digital platforms;
• lead the planning and delivery of digital transformation, AI adoption, automation, system integration, and data-driven initiatives across the MSc Programmes;
• work closely with academic, administrative, IT, data-governance, and business stakeholders to identify operational needs and translate them into practical technology solutions;
• oversee the design, development, deployment, and continuous improvement of AI-enabled solutions, digital products, automation workflows, dashboards, APIs, data pipelines, and system integrations;
• manage vendors, internal engineers, project timelines, deliverables, risks, documentation, and production support to ensure successful implementation;
• provide technical and analytical support for programme operations, decision-making, service enhancement, and management reporting;
• ensure digital and AI solutions are secure, reliable, scalable, user-friendly, and aligned with privacy, information security, responsible AI, and data governance requirements; and
• keep abreast of emerging AI and digital technologies, and perform other duties as assigned.
Requirements
Applicants should possess:
• a bachelor’s degree or above in Computer Science, Information Systems, Artificial Intelligence, Engineering, Data Science and Analytics, Technology Management, or a related discipline;
• at least 3 years of relevant experience, including at least 1 year in a managerial or leadership role;
• proven experience in leading digital transformation, AI solutions, automation, systems development, data analytics, or technology project delivery;
• experience in managing technical teams, internal developers, vendors, and cross-functional stakeholders;
• strong understanding of generative AI, large language models, AI agents, retrieval-augmented generation, intelligent automation, system integration, and digital product development;
• sound knowledge of privacy-by-design, application security, responsible AI, data governance, and production system support;
• excellent leadership, stakeholder management, communication, coordination, analytical, and problem-solving skills;
• the ability to manage multiple priorities under pressure and work effectively with both technical and non-technical stakeholders;
• a self-motivated, innovative, detail-oriented mindset with a strong sense of ownership and responsibility; and
• a good command of written and spoken English. Proficiency in Chinese (including Putonghua) would be an advantage.
Advantageous Technical Exposure
Applicants with experience in the following areas would have an advantage:
• Python, SQL, FastAPI, TypeScript, JavaScript, or modern web application development;
• LangChain, LangGraph, LlamaIndex, DSPy, Microsoft Agent Framework, OpenAI Agents SDK, or similar AI development tools;
• LLM application development, agentic workflows, RAG, embeddings, vector databases, tool calling, evaluation, observability, guardrails, and human-in-the-loop design;
• Cloud deployment, CI/CD, monitoring, incident response, API management, and performance or cost optimisation; and
• Higher education, student services, programme administration, or large-scale service operations.
The appointee will work at the Faculty's Cyberport campus. Shortlisted candidates will be invited to attend an interview.
A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.
The University only accepts online application for the above post. Applicants should apply online and upload an up-to-date C.V. Review of applications will commence as soon as possible and continue until November 25, 2026, or until the post is filled, whichever is earlier.