Assistant Director of Operations - Detox Program (49737)
Description
About Us – Mission & Values
At All In Solutions, our mission is to provide quality, evidence-based treatment that leads to long-term recovery for every client who walks through our doors. We believe that connection and purpose are essential to this pursuit, guiding every decision we make and every service we provide.
Summary
We are seeking an Assistant Director of Operations to drive operational excellence, lead frontline teams, and ensure top-tier client care at our adult inpatient treatment facility. This pivotal role demands an adaptable leader capable of seamlessly balancing regulatory compliance, team management, and active crisis resolution in a fast-paced treatment setting. Reporting to the Director of Operations, you will step in as a primary catalyst for administrative efficiency, culture building, and operational stability.
Schedule Requirements
Candidates should be available to work a Tuesday-Saturday or Sunday-Thursday schedule, with preferred hours of either 8AM-4:30PM or 11AM-7:30PM
Key Leadership Capabilities & Focus
- Drive Fast-Paced Operations: Adapt rapidly to changing facility needs, shifting priorities, and emerging challenges while maintaining continuous 24/7 operational readiness.
- Team Empowerment & Supervision: Recruit, train, schedule, mentor, and lead support staff to ensure a high-performing, accountable workforce.
- Crisis Management: Act swiftly and decisively during stressful situations or acute incidents, upholding a safe and therapeutic physical environment.
- Continuous Process Improvement: Identify operational bottlenecks, implement proactive solutions, and enhance effectiveness across all administrative and support functions.
- Quality Assurance & Compliance: Oversee adherence to DHCS standards, Joint Commission accreditation criteria, and state/federal confidentiality statutes.
- Safety & Monitoring Compliance: Review safety protocols, including direct client checks and footage verification, ensuring client well-being and risk mitigation.
- Direct Facilitation & EMR Management: Create and lead weekly client groups, draft group progress notes, and maintain template integrity within the Electronic Medical Record system.
- Stakeholder & Grievance Resolution: Investigate staff and client feedback with cultural sensitivity and high integrity, bringing swift resolution to operational or care concerns.
- After-Hours Leadership: Serve on call after regular business hours to address operational and clinical issues in a timely, decisive manner.