Assistant Director of Programs

JOB SUMMARY: The Assistant Director of Programs is responsible for assisting in the oversight and management of MHAST programs. The Assistant Director of Programs holds a senior leadership role within the organization and supports organizational leadership in advancing programmatic goals. This position is responsible for contributing to strategic planning, supporting program development and expansion, participating in program evaluation and quality improvement efforts, and ensuring compliance with applicable regulatory and funding requirements.

DUTIES AND RESPONSIBILITIES:

· Oversee agency programming, supporting individuals with MH/SUD challenges

· Ensure OMH regulatory requirements are followed, as applicable for programs

· Ensure MHAST program policies and procedures are implemented and followed

· Supervise program managers to operate daily programs, supporting staff and clients

· Assist program managers with creating staffing schedules to meet the needs of the programs

· Support program managers with interviewing, hiring, and personnel management

· Ensure scheduling and attendance of regular staff meetings

· Ensure completion of monthly/quarterly/annual reporting requirements and review all reports prior to submission

· Participate in monitoring program budgets; annual budget preparation, budget planning, spending

· Conduct compliance reviews of program documentation to ensure regulatory and billing requirements are met

· Conduct program audits for quality assurance and improvement purposes

· Oversee incident management practices, chair the Incident Review Committee

· Oversee implementation and revision of program policies and procedures

· Collaborate with representatives of programs, community organizations, healthcare systems, law enforcement, OMH, OASAAS, and other systems that will benefit MHAST, staff, and clients

· Networking, presentations, and education about MHAST programs in the community

· Attend agency staff meetings and agency required trainings

· Attend management and senior leadership meetings

· Attend board meetings as assigned, participate on board subcommittees as needed

· Support senior leadership with strategic planning and agency operations

· Become a 9.45 designee for the agency and participate in an on-call rotation

· Participate in agency on call rotation

Program Operation Oversight (50%)

Personnel Management (20%)

Agency Administration and Leadership (20%)

Other (10%)

REQUIRED QUALIFICATIONS:

· Licensed Master Social Worker (LMSW); valid license in NYS

· Must meet qualifications to obtain Broome County 9.45 Designee Status (LCSW license, or, 6 years of post-licensure work with clinical supervision)

· Six years of post-licensure work in mental health, crisis services, or related field

· Two years of experience in program operations in the non-profit, human services field

· Two years of supervisory experience

· Ability to work independently and efficiently, demonstrate complex problem-solving skills

· Strong judgment skills to make programmatic decisions in the best interest of MHAST

· Complete the NYS Peer Specialist modules within the 3-month orientation period

· Valid driver’s license and acceptable driving record to drive agency vehicles

· Successfully complete all required background and reference checks

· Complete all state/agency required trainings during orientation period, and annually, as required

· Maintain strict confidentiality

· Support the mission and vision of MHAST

KNOWLEDGE/SKILLS/ABILITIES:

· Demonstrates the ability to collaborate within a team environment

· Functions effectively as a collaborative team member

· Contributes positively to team-based efforts

· Knowledge of MH/SUD issues facing individuals in the community

· Ability to handle crisis situations, traumatic events, or sensitive circumstances

· Knowledge of community resources, services, and systems to support programmatic needs

· Understanding and sensitivity to support a diverse employee and client population (race, religion, gender identity, sexual orientation, ethnicity, etc.)

· Knowledge of EMR/EHR systems

· Knowledge of Medicaid/MCO billing

· Knowledge of OMH Regulations

· Knowledge of Incident Reporting Requirements and Regulations

· Knowledge of Microsoft Office Suite (Excel, Word, Teams, etc.)

· Excellent organizational skills, detail-oriented

· Excellent communication skills (verbal, written)

WORKING CONDITIONS:

· Office setting, residential/program center setting

· Some exposure to cleaners, chemicals is expected

· Physical requirements include walking, bending, standing, climbing stairs, and lifting (light/medium-up to 50 pounds)

· Travel required when providing transportation to clients, or to travel between MHAST locations

· May need to work flexible schedule, depending on staffing needs

· Flexible work schedule; work from home 1 day per week

· On call designation