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Assistant Director of Retail Security

Open 33d posting dated 2 weeks ago

Summary

Oversee on-site retail security operations in Utah, managing staff, training, compliance, and client relations while ensuring high service standards and operational excellence.

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Assistant Director of Retail Security

Location: Salt Lake City, UT
Pay Rate: $52K-$54K

At Marksman Security Corporation, we live by our core values: Integrity | Service | Commitment | Drive | Innovation. We are currently seeking a motivated and experienced Assistant Director of Retail Security Operations to lead security services at a premier site in Utah.

If you are passionate about leadership, operational excellence, and delivering exceptional security services, we want to hear from you.


Position Summary

Assistant Director is responsible for overseeing all on-site security personnel and operations. This role ensures proper staffing, officer training, compliance with policies and procedures, and strong client relationships. You will work closely with the client and company leadership to achieve operational goals and maintain the highest standards of service.


Key Responsibilities

  • Provide professional interaction with clients, residents, guests, and visitors

  • Build and maintain strong client relationships through ongoing communication

  • Develop and implement site-specific security policies and procedures

  • Oversee daily operations, ensuring officers complete required duties (timesheets, logs, reports, incident documentation)

  • Review and verify all reports for accuracy and completeness

  • Manage scheduling, staffing, and operational coverage

  • Recruit, hire, and train new security officers

  • Address employee relations and payroll concerns promptly

  • Conduct routine site inspections to ensure compliance with uniform and equipment standards

  • Utilize and oversee security systems including CCTV, and reporting technology

  • Enforce company policies and administer coaching or disciplinary actions when necessary

  • Communicate important updates and operational changes to staff in a timely manner


Qualifications:

  • UT Guard Card Strongly preferred
  • High School Diploma or equivalent required (Bachelor’s degree preferred)
  • Minimum 2 years of security supervision or leadership experience required
  • Background in corrections, law enforcement, military, account management, or security operations preferred
  • Strong leadership and team management skills
  • Excellent written and verbal communication skill
  • Proficient in computer systems and security technology
  • Detail-oriented with the ability to multitask in a fast-paced environment
  • Flexible schedule with on-call availability
  • Must be 21 years of age or older

What We Offer

  • Competitive Salary

  • Professional growth and leadership development

  • Supportive team environment

  • Opportunity to make a meaningful impact in a leadership role


If you are ready to lead with integrity and drive operational excellence, apply today to join the Marksman team.

#IND4

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Preferred First Name optional
  • LinkedIn Profile optional
  • Website optional
  • Do you have a high school degree or equivalent? choose one
  • Are you or will you be at least 18 years of age within 30 days of this application? choose one
  • Do you have security experience? choose one
  • Do you have a valid, non-expired security license/Guard Card? choose one
  • Are you legally authorized to work in the United States? choose one
  • Will you now or in the future ever need sponsorship to work in the United States? choose one
  • Are you willing to undergo a background check as part of the hiring process? choose one
  • Do you have reliable transportation to and from work? choose one
  • Are you bilingual? If yes, which other language do you speak? optional
  • Would you be willing to work more than 32 hours a week for a full-time position? choose one · optional
  • What is your current shift availability? choose any
  • Are you comfortable standing or walking for long periods (8+ hours)? choose one
  • Are you currently or have you ever been employed with either Marksman, Titan, or ISM? choose any
  • ​If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status? choose one

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