Assistant Director of Rooms

Elevate Your Career at the only true ski-in/ski-out hotel nestled in Canyons Village.

At Hyatt Centric Park City, we bring together spacious rooms, stunning mountain views, outdoor adventures, and exceptional guest service in the heart of the Wasatch Mountains. This is a fantastic opportunity to join a passionate team in the only true ski-in/ski-out hotel nestled at the base of Canyons Village in the Wasatch Mountains. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Centric brand and play a key role in delivering exceptional experiences for our guests every day.

The Assistant Director of Operations is a key operational leader who supports the Director of Operations and Hotel Leadership Team in driving operational excellence, colleague engagement, and financial performance in alignment with Hyatt’s purpose of care. The ideal candidate is a strong, hands-on leader, with extensive experience leading multiple complex Food and Beverage and/or Rooms Division operating departments who demonstrates ownership, accountability, and the ability to lead through others, while fostering collaboration across all departments.

We are seeking a strong candidate who is ready to drive impact and intentionally views this role as a developmental opportunity, demonstrating motivation to learn, grow, and exhibit readiness to progress into the next role.

Key Responsibilities

• Oversee Hotel operations, ensuring consistency with Hyatt brand standards, guest satisfaction, and financial objectives.
• Review and interpret financial and operational reports; demonstrate strong numerical and analytical capability.
• Support cross-functional collaboration and alignment across departments to achieve hotel-wide goals.
• Actively lead through department leaders, empowering them while reinforcing accountability and performance expectations.
• Manage multiple priorities effectively in a dynamic hospitality environment.
• Model Hyatt leadership expectations by demonstrating care for guests and colleagues, clear communication, and professionalism.
• Coach, counsel, and develop department heads and managers to ensure strong performance, accountability, and continuous growth, while building a leadership pipeline aligned with organizational goals and future readiness.
• Support Project Olympia, by driving productivity, efficiency, and labor optimization while maintaining service excellence and colleague engagement.
• Execute additional operational responsibilities as assigned by the Director of Operations or Leadership Team