Assistant Duty Manager (Hotel & Serviced Apartment)
Work Location:
Hotel JJH
JJH Service Apartment
Singapore
Salary: S$2,500 – S$2,800 per month (depending on experience)
Working Days: 6 days per week
Working Hours: 9:00 AM – 5:00 PM
Job Responsibilities
Assist in the daily operations of the hotel and serviced apartment.
Handle guest check-in and check-out.
Manage reservations and booking enquiries.
Respond promptly to guest requests and complaints.
Coordinate with housekeeping and maintenance teams.
Conduct room inspections before guest arrivals.
Ensure cleanliness of all common areas and guest rooms.
Prepare daily operational reports.
Follow up on maintenance issues until completion.
Handle TTLock access and guest self-check-in.
Ensure SOPs are followed by all staff.
Assist with tenant renewals, handovers and room viewings.
Provide excellent customer service and maintain guest satisfaction.
Perform other duties assigned by management.
Requirements
Experience in hotel, serviced apartment or hospitality operations is preferred.
Good communication and customer service skills.
Able to work independently and as part of a team.
Basic computer knowledge (Microsoft Office, email and WhatsApp).
Responsible, organised and willing to learn.
Able to work on weekends and public holidays when required.
Benefits
Annual Leave
Medical Benefits
Career Advancement Opportunities
Staff Training
Friendly Working Environment
Interested applicants are welcome to apply.
JJH Group
Hotel & Serviced Apartment Operations