Assistant Facility Manager

Job Description: Assistant Facility Manager

Location: Chennai

Role Summary

We are seeking an experienced Facility Manager to lead housekeeping operations with a strong focus on quality, team ownership, and disciplined execution, ensuring consistently high standards across all properties.

Key Responsibilities

• Operational Excellence
• Own end-to-end housekeeping operations; implement rosters, checklists, and workflows; uphold high standards of cleanliness and hygiene
• Quality & Audits
• Drive audits and inspections; identify gaps and ensure timely corrective actions; maintain consistent quality benchmarks
• People Leadership
• Build and lead teams; drive role clarity, discipline, and ownership; plan manpower as per operational needs
• Training
• Lead onboarding and continuous training; ensure adherence to SOPs and service standards
• Inventory & Cost
• Manage inventory and procurement; drive cost efficiency and minimize wastage
• Customer Experience
• Resolve complaints with urgency; ensure effective service recovery and high satisfaction
• Governance & Reporting
• Maintain accurate records and reports; track performance via audits and KPIs; ensure process compliance

Eligibility & Skills

• 7–10 years in housekeeping operations, with 3+ years in a managerial role
• Process-driven with high ownership and attention to detail