Assistant General Manager
As an Assistant General Manager, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.
- Foster a cohesive and collaborative team environment through exemplary leadership.
- Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
- Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
- Assist with managing store sales, budgets, cost of goods, and labor.
- Supervise and guide our service and experience standards and provide impactful coaching as needed.
- Build sales opportunities and positive guest experiences.
- Fulfill recruitment needs, impact positive candidate experience and selection and retain your team.
- Support with training and development of technical knowledge and execution.
- Communicate daily focus and feedback to service and kitchen teams.
- Follow all food and alcohol service and handling safety precautions and procedures.
Basic Qualifications
- 1-3 + years leadership experience (If you have high potential but less experience, we still want to meet you!).
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
- Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
- Thrive in a dynamic, fast-paced work environment.
- Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.
Required Knowledge, Skills, and Abilities
- Successful employees at JOEY are genuine, warm, and caring.
- They value honesty and conduct themselves with integrity.
- They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
- They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
- They are passionate about quality and professionalism.
- They possess exceptional relationship building and communication skills.
- They encourage healthy and supportive competition within their team.
- They exude confidence, humility, and respect.
- They take pride in presenting a professional appearance and demeanor.
- Career development, education, and growth opportunities.
- Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
- Discounted employee shift meals.
- 10% discount for self and guests on all food and beverages when visiting any JOEY location.
- Discounted clothing retailer partnership.
- Referral bonus program.
- Sales competitions and rewards.
- Paid vacation
- Paid sick leave