Assistant General Manager - Private Membership Club

Nova Hospitality Group is excited to announce a premier opportunity for an experienced and dynamic hospitality professional to join our team as Assistant General Manager of our forthcoming private members club.

This is a pivotal, hands-on leadership role that will be instrumental in the pre-opening phase, launch, and subsequent operation of an exclusive club designed to offer unparalleled service, amenities, and experiences for a discerning membership base.

Our Mission

Nova's guiding purpose is to create concepts where intentional ingredients, genuine hospitality, exceptional craft, and lighthearted play converge. We innovate unique, layered experiences that nourish people, nurture talent, and serve the communities we call home.

How You Will Live Our Core Values in This Role

• Authentic Hospitality: You lead with genuine connection with our members and team. As a visible Manager on Duty, you foster an environment built on honesty, clarity, kindness, and discretion, making Townhome feel like a second home.

• Action With Intention: Every decision on the floor is driven by purpose. You notice the finer details, manage labor and operations with clear reasoning, and solve operational issues quickly and thoughtfully.

• A Commitment to Growth: You understand that the difference between good and great lives in the details. You are passionate about mentoring, training, and empowering a diverse team, driving continuous personal and professional development across all departments.

• For This Community: You collaborate closely with local partners, F&B producers, and event teams to foster connection, joy, and meaningful experiences that extend beyond standard food and beverage service.

Key Responsibilities

Operations & Member Experience

• Lead daily Club operations and ensure all spaces are prepared, staffed, and operating to Townhome standards.

• Maintain a visible presence on the floor, build genuine relationships with members, and understand their preferences.

• Respond to member concerns with discretion, urgency, and sound judgment.

• Coordinate facilities, maintenance, cleanliness, safety, and security needs.

Food, Beverage & Events

• Oversee FOH food and beverage service across every bar, lounge, and dining space.

• Partner with the Executive Chef to align FOH and BOH operations.

• Collaborate with the Head of Programming & Events to seamlessly execute member programming and private events without compromising daily service.

Team Leadership & Culture

• Demonstrate care, listening, clear direction, gratitude, and collaboration every day.

• Partner with department heads on recruiting, hiring, training, scheduling, coaching, and performance management.

• Conduct meaningful daily preshifts and foster a collaborative, "one-Club" culture.

• Serve as acting General Manager when needed.

Financials & Operational Excellence

• Manage operations within labor and expense targets, monitoring staffing, overtime, and productivity.

• Support the GM with budgeting, forecasting, and operational reporting.

• Ensure SOPs, service standards, health/safety, and TABC regulations are consistently met.

Ideal Experience & Leadership Profile

• Experience: Extensive F&B leadership background in luxury hospitality, private clubs, lifestyle hotels, or upscale restaurants. Pre-opening and private events experience preferred.

• Leadership Style: A calm, highly present operator who leads with gratitude and situational leadership. You are as comfortable engaging a member or coaching a team member as you are reviewing labor controls.

• Certifications: TABC and Food Handler Certifications required.

Our Investment In You

• Comprehensive Health Coverage: Full medical, dental, and vision insurance plans.

• Financial Wellness: Flexible Spending Account (FSA) options to help you save on eligible healthcare expenses.

• Holistic Wellness Program: Dedicated wellness initiatives to support your physical and mental well-being.

• Austin Commuter Perk: Dedicated on-site parking spaces and discounted transit passes to ease your commute.

• Generous dining and venue privileges across all Nova Hospitality properties.

• A supportive, growth-focused culture.