Assistant General Manager - Retail

Assistant General Manager
Retail Department

Midwest Shooting Center
Full-time | $50,000–$60,000 per year (base + performance incentives)

About Us

Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional, safe, and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint, we pride ourselves on excellence in customer service, retail operations, and range safety.

Position Overview

As an Assistant General Manager, you’ll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth, maintaining compliance and safety, and ensuring that every guest receives a professional and engaging experience. You’ll oversee inventory, pricing, staff training, and performance accountability—building a high-functioning retail team that consistently meets and exceeds company standards.

What You’ll Do

• Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction.

• Oversee the full retail lifecycle—from inventory intake and pricing to replenishment and accuracy.

• Maintain strong compliance with ATF, OSHA, and internal safety standards through regular audits and inspections.

• Train, coach, and hold retail associates accountable for service standards, product knowledge, and range safety.

• Manage firearm transaction accuracy, including FFL transfers and 4473 form completion.

• Monitor retail pricing, margin performance, and replenishment timing.

• Partner with Guest Services to identify and communicate membership and training opportunities.

• Act as Manager on Duty (MOD) as needed, supporting the overall operation and guest experience.

What Success Looks Like

• Retail and range revenue and profitability grow consistently.

• Inventory is accurate, compliant, and well-managed.

• Retail team members are trained, knowledgeable, and performance-driven.

• The range is safe, organized, and welcoming to guests.

• Errors in 4473 forms and compliance documentation are minimized.

• Retail and range operations directly support membership and training growth.

Who You Are