Assistant General Manager

Founded in 1954, Romark has established itself as a premier logistics provider with a strategic focus on innovation and technology, including robotics and automation, management of finished goods and plant support. The company leverages its leading-edge technology to provide best-in-class service to clients, including some of the world’s leading consumer packaged goods, pharmaceutical, and retail companies.

As a family-owned company with integrity, we understand the importance of long-term relationships with our employees and their families, customers, and vendors based on respect, flexibility, hard work, and doing the right thing every day. We are currently recruiting for the position of Assistant General Manager, Operations.

Reporting To: General Manager of Operations and/or Supply Chain Manager

The Assistant General Manager is a pivotal role supporting the General Manager in overseeing site operations including warehouse management, transportation, labor planning, budgeting, facilities, inventory control, and customer service. Together, these roles are instrumental in fostering a seamless 24/7 operation, driving continuous performance improvements, and nurturing the growth and development of employees.

Responsibilities are outlined as follows:

Operational Management:

• Supervise the daily activities within assigned departments, guaranteeing an efficient workflow that aligns with established company standards.
• Closely monitor key performance indicators (KPIs) to pinpoint areas ripe for enhancement, executing corrective measures promptly as necessary.
• Efficiently manage staff schedules to ensure optimal coverage and productivity throughout all shifts.
• Conduct regular performance evaluations to provide constructive feedback and support to direct reports.

Team Leadership:

• Inspire and lead teams to meet and exceed operational objectives through motivation and authoritative guidance.
• Train and cultivate new talent within the operational teams, fostering a culture of continuous learning and development.
• Proactively resolve conflicts to maintain a positive work environment.
• Delegate tasks and empower team members, encouraging autonomy and decisive action within their roles.

Process Improvement:

• Identify opportunities for optimization to improve overall performance.
• Initiate and implement process enhancements that drive improvements in quality, productivity, and cost-effectiveness.
• Develop standardized procedures across departments to ensure consistency and excellence in operations.

Strategic Planning:

• Actively contribute to the formulation of operational strategies that are in alignment with the broader business objectives.
• Engage in meticulous budget planning and resource allocation to meet the diverse operational needs of the organization.
• Assess potential risks within the operational landscape and devise proactive mitigation strategies to minimize their impact.

Compliance and Quality Assurance:

• Ensure compliance with all requirements and adhere to exceptional safety standards.
• Monitor quality control measures, responding swiftly to any issues that arise to maintain high standards of service and safety.