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StepStone Hospitality

Assistant General Manager

Posted Updated
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We are seeking an experienced Assistant General Manager to join our team. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.

Responsibilities:

- Assist the General Manager in overseeing the daily operations of the business

- Recruit, hire, and onboarding new employees for the hotel

- Manage and train staff to ensure they are meeting performance expectations

- Maintain a positive and professional work environment, handle employee relation matters

- Ensure compliance with all company policies and procedures

- Respond to guests and employees' complaints and resolve issues in a timely and effective manner

- Responsible for employee records keeping at the hotel and stays in compliance

- Develop and implement strategies to increase revenue and profitability

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