Assistant Grocery Manager

Position Summary

The Assistant Grocery Manager supports the Grocery Manager in overseeing daily department operations, ensuring shelves are stocked, merchandised, and customer-ready at all times. This role helps drive sales, control shrink, and lead the team while maintaining high standards for service, efficiency, and safety.

Key Responsibilities Department Operations

• Assist in managing all Grocery Department functions including stocking, ordering, and inventory control
• Ensure shelves are faced, filled, and organized to maximize sales and presentation
• Support proper product rotation, code dating, and shrink reduction practices
• Execute ad changes, promotional displays, and seasonal merchandising plans

Customer Experience

• Provide excellent customer service and support team members in delivering a positive shopping experience
• Address customer questions and concerns in a timely and professional manner
• Help maintain a clean, organized, and well-stocked department

Team Leadership & Development

• Support hiring, training, and onboarding of grocery associates
• Provide direction, coaching, and daily task delegation to team members
• Assist in creating schedules that align with department needs
• Promote a culture of teamwork, accountability, and engagement

Financial Performance

• Support the Grocery Manager in achieving sales, labor, and shrink goals
• Monitor department conditions and identify opportunities to improve efficiency and profitability
• Assist with inventory counts and expense control initiatives

Safety & Compliance

• Ensure compliance with food safety, sanitation, and company policies
• Promote and maintain a safe working environment for associates and customers
• Follow all regulatory and operational standards

Qualifications

• High school diploma or equivalent required
• Previous grocery or retail experience preferred; leadership experience a plus
• Strong communication, organization, and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Flexible schedule including nights, weekends, and holidays

Physical Requirements

• Frequent standing, walking, bending, and lifting up to 50 lbs
• Ability to work in various store conditions including stockrooms and sales floor

Key Competencies

• Team Leadership & Support
• Merchandising & Stocking Execution
• Customer Focus
• Operational Efficiency
• Attention to Detail