Assistant Housekeeping Manager

Job Summary:

Assist in managing the day to day operation of the Housekeeping Department and responsible for ensuring efficient operations of the Department in the absence of the Housekeeping Director and in accordance with Avion Hospitality standards.

Duties/Responsibilities:

• Oversee the daily operations of the housekeeping department.
• Assist the Housekeeping Director in managing the team of housekeeping staff.
• Train and supervise housekeeping staff to maintain a high standard of cleanliness and efficiency.
• Conduct regular inspections of rooms and public areas to ensure cleanliness and organization.
• Participate in the preparation of the financial plans and labor management of the department.
• Manage inventory of cleaning supplies and equipment.
• Create schedules, review timesheets, and assign tasks to housekeeping staff.
• Coordinate with other departments to ensure guest satisfaction.
• Handle guest complaints and resolve issues in a timely manner.
• Ensure compliance with safety and sanitation standards.
• Attend monthly all-employee team meetings, and any other functions required by management.
• Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Perform any other duties as requested by leadership.