Assistant Housekeeping Manager
Our Housekeeping teams plays a key role in driving operational and service excellence across the entire property. Our Housekeeping leaders champion the hiring, onboarding, performance, staffing, scheduling, training and development of their team while ensuring that Laundry and Housekeeping services consistently support exceptional guest experiences, financial performance, long-term business goals, and the overall success of the property. As an Assistant Housekeeping Manager, you’re not just leading the hotel’s daily housekeeping operations– you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest!
POSITION SUMMARY
The Assistant Housekeeping Manager reports directly to the Housekeeping Manager or Director of Housekeeping. This highly visible leadership position provides a strong presence throughout the hotel and active engagement with guests and employees. The Assistant Housekeeping Manager maintains strong oversight and supervision across Laundry and Housekeeping operations to ensure consistency in the presentation, availability, and cleanliness of hotel rooms, linens, and public spaces.
- Support daily housekeeping operations: Assist in managing cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
- Manage room readiness: Assign and inspect rooms, verify status, and report updates to ensure timely availability
- Monitor inventory: Maintain stock levels for linens and housekeeping supplies, ensuring carts and storage areas are properly stocked
- Support operational efficiency: Track payroll reports, manage work schedules, and oversee the lost and found program
- Coordinate maintenance needs: Partner with Engineering and Property Operations to facilitate timely repairs and upkeep of guest rooms and public spaces
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment