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CENTRAL CREDIT UNION OF ILLINOIS

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Assistant Lending Manager

Open 33d

Job Title: Assistant Manager of Lending

Reports To: Manager of Lending

Department: Lending, Visa, and Member Solutions

Status: Salaried, Non-Exempt

Central Credit Union of Illinois is seeking a results-driven Assistant Manager of Lending to lead and inspire our Lending, Visa, and Member Solutions team. This is a sales-heavy leadership role focused on driving loan production, increasing product penetration, and achieving measurable growth in lending and member solutions. The ideal candidate is a strategic thinker, highly motivated, and capable of coaching a team to consistently exceed sales and service goals.

Key Responsibilities

  • Sales Leadership & Team Development
    • Lead, coach, and motivate the Lending, Visa, and Member Solutions team to achieve loan production and product sales targets.
    • Conduct weekly sales coaching sessions to review team goals, monitor KPIs, and implement actionable strategies for improvement.
    • Partner with the manager of lending to develop individual performance plans to enhance sales skills and service delivery.
    • Foster a high-performance, sales-driven culture with accountability for results.
  • Sales Strategy & Execution
    • Drive sales of loans, loan protection products (GAP, MRC, Credit Disability), and Visa products.
    • Promote Kasasa depository account penetration and other member solutions to maximize cross-selling opportunities.
    • Monitor and report team performance metrics, including loan volume, product attachment rates, and conversion metrics.
    • Identify trends and opportunities to increase revenue and profitability through targeted sales initiatives.
  • Operational & Compliance Support
    • Oversee daily operations of lending processes, supporting loan origination, underwriting, funding, and collections as needed.
    • Ensure team compliance with all federal, state, and NCUA regulations, and internal policies.
    • Partner with Manager of Lending to streamline workflows, enhance member experience, and implement process improvements.
  • Collaboration & Training
    • Work closely with the Manager of Lending and Human Resources to develop, plan, and coordinate training for loan officers, mortgage loan officers, and NMLS compliance.
    • Collaborate with the Manager of Lending to support system implementations and other departmental projects.
    • Partner with the Manager of Lending, the Operations team, Human Resources to align sales initiatives with broader organizational goals.
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