Assistant Lending Sales Manager

Job Title: Assistant Sales Manager of Lending

Reports To: Manager of Lending

Department: Lending, Visa, and Member Solutions

Status: Salaried, Non-Exempt

Central Credit Union of Illinois is seeking a results-driven Assistant Manager of Lending to lead and inspire our Lending, Visa, and Member Solutions team. This is a sales-heavy leadership role focused on driving loan production, increasing product penetration, and achieving measurable growth in lending and member solutions. The ideal candidate is a strategic thinker, highly motivated, and capable of coaching a team to consistently exceed sales and service goals.

Key Responsibilities

• Sales Leadership & Team Development
  • Lead, coach, and motivate the Lending, Visa, and Member Solutions team to achieve loan production and product sales targets.
  • Conduct weekly sales coaching sessions to review team goals, monitor KPIs, and implement actionable strategies for improvement.
  • Partner with the manager of lending to develop individual performance plans to enhance sales skills and service delivery.
  • Foster a high-performance, sales-driven culture with accountability for results.
• Sales Strategy & Execution
  • Drive sales of loans, loan protection products (GAP, MRC, Credit Disability), and Visa products.
  • Promote Kasasa depository account penetration and other member solutions to maximize cross-selling opportunities.
  • Monitor and report team performance metrics, including loan volume, product attachment rates, and conversion metrics.
  • Identify trends and opportunities to increase revenue and profitability through targeted sales initiatives.
• Operational & Compliance Support
  • Oversee daily operations of lending processes, supporting loan origination, underwriting, funding, and collections as needed.
  • Ensure team compliance with all federal, state, and NCUA regulations, and internal policies.
  • Partner with Manager of Lending to streamline workflows, enhance member experience, and implement process improvements.
• Collaboration & Training
  • Work closely with the Manager of Lending and Human Resources to develop, plan, and coordinate training for loan officers, mortgage loan officers, and NMLS compliance.
  • Collaborate with the Manager of Lending to support system implementations and other departmental projects.
  • Partner with the Manager of Lending, the Operations team, Human Resources to align sales initiatives with broader organizational goals.