Assistant Lodge Manager / Duty Manager

Kendrick Recruitment is seeking an experienced and professional Assistant Lodge Manager / Duty Manager for a luxury safari camp in Hoedspruit. The successful candidate will support the Lodge Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high operational standards across the camp.

• Oversee day-to-day operations during assigned shifts and manage staff across departments

• Support the Lodge Manager in operational planning and execution

• Ensure high levels of guest service and handle guest feedback professionally

• Supervise housekeeping, food & beverage, and front-of-house teams during duty periods

• Maintain health, safety, and compliance standards across the camp

• Assist with staff scheduling, training, and performance management

• Monitor inventory, supplies, and equipment

• Handle administrative duties, including reporting and shift documentation

• Act as the camp’s point of contact in the Lodge Manager’s absence

• Previous experience in lodge or safari camp management, preferably within a luxury environment

• Strong leadership, organisational, and communication skills

• Proven ability to manage teams and maintain high service standards

• Knowledge of operational processes across housekeeping, F&B, and guest services

• Ability to work under pressure and solve problems efficiently

• High level of professionalism, discretion, and attention to detail

• Flexibility to work weekends, public holidays, and on-call shifts as required