Assistant Manager - Accounts Receivable

Sales Invoice End-to-End Control

• Manage the complete sales-to-cash invoice lifecycle from order receipt through cash application
• Establish and enforce invoice accuracy controls, including verification of customer master data, billing terms, and pricing
• Oversee invoice generation, distribution, and delivery timelines, resolve billing issues and customer disputes
• Monitor and manage deductions, chargebacks, and discounts, validate supporting documentation
• Ensure proper credit memo issuance and post-invoice adjustment controls
• Review unapplied cash, disputed amounts, and short-pays, coordinate resolution with sales and customers

Collection & Monitoring

• Collection strategies to optimize cash flow and minimize DSO
• Monitor AR aging and identify overdue accounts requiring collection action or escalation
• Oversee follow-up activities with customers on payment status, dispute resolution, and deferred payments
• Evaluate collection effectiveness metrics (DSO, collection rate, AR turnover); recommend process improvements
• Coordinate with credit and legal teams on credit holds, write-offs, and collections escalations
• Maintain customer communication logs and ensure professional, compliant collection practices

Systems & Process Management

• Manage ERP/AR systems and coordinate system improvements or updates
• Identify automation opportunities and lead initiatives to streamline AR workflows
• Generate AR reports (Aging, collections, DSO, revenue analysis) and communicate insights to management

Cross-Functional Collaboration

• Work closely with Sales, Order Management, Shipping, and Finance teams to resolve order-to-cash issues
• Coordinate with Credit/Risk Management on credit reviews, customer risk assessments, and credit holds
• Support month-end and year-end close processes; prepare AR schedules for financial reporting.
• Coordinate with internal audit, external auditors, and compliance teams on AR audit readiness

Required Qualifications

• Bachelor's degree in Accounting, Finance, or related field experience.
• 7+ years of Accounts Receivable experience
• Proficiency in accounting systems (ERP platforms such as SAP, Oracle etc.,)
• Advanced skills in Excel (pivot tables, power query, data analysis) and financial reporting tools
• Excellent organizational, analytical, and problem-solving skills
• Strong communication skills, ability to communicate effectively with internal and external stakeholders.