Assistant/Manager, AI Enablement & Business Transformation

<p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">About Sembcorp</span></b></p><p></p><p class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.</span></p><p></p><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Join Integrated Urban Solutions</span></b></p><p></p><p class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Play a role in building smart and sustainable cities! With over 30 years of experience, we transform raw land into thriving developments across Vietnam, Indonesia, and China. As a key growth engine, our Integrated Urban Solutions segment strives to be Asia’s fastest-growing industrial solutions provider. By delivering efficient energy solutions and pioneering innovative water resource management, we enable the growth of vibrant, future-ready communities.</span></p><p></p><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;"><br /></span></b></p><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Role Summary</span></b></p><p></p><p class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">This role requires a business-oriented problem solver who can independently understand operational workflows, identify practical AI and digital opportunities, prototype low-code/no-code solutions, and drive implementation through testing, rollout and adoption. The ideal candidate should be comfortable working directly with business stakeholders to translate business processes into workable solutions with minimal supervision.</span></p><p></p><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Key Responsibilities</span></b></p><p></p><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">1. Business Problem Discovery & Use Case Framing</span></b></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Work with business teams to identify pain points, inefficiencies, decision gaps, manual workarounds, and operational bottlenecks that could be addressed through AI, automation, analytics, or digital solutions.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Frame and prioritise use cases clearly, including the underlying need, users affected, current workflow, expected improvement, feasibility, data availability, adoption readiness, and potential business value.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Facilitate stakeholder discussions to validate use cases, test assumptions, and distinguish real business constraints from symptoms.</span><p></p></li></ul><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">2. AI/Digital Solution Translation</span></b></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Translate business problems into practical AI and digital use cases, including user needs, process flows, data inputs, solution requirements, and success measures.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Develop concise solution briefs, user stories, requirements documents, process maps, and simple business cases to guide development and implementation.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Act as the bridge between business users, Digital/IT teams, vendors, and other stakeholders, challenging solutions from a business-value, usability, governance, and adoption perspective.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Conduct of AI/Digital workshops to improve AI and digital literacy rate of BUs.</span><p></p></li></ul><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">3. Delivery, Testing & Deployment</span></b></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Drive AI-enabled and digital initiatives from concept through hands-on prototype, MVP, user testing, UAT, deployment, adoption, and post-launch refinement.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Build, configure, or support simple prototypes, workflow automations, dashboards, AI agents, or low-code/no-code solutions using approved enterprise platforms where appropriate.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Coordinate solution design, development activities, stakeholder feedback, testing cycles, rollout planning, dependencies, and enterprise alignment.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Support training, communication, documentation, and user adoption activities to embed new tools and ways of working.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Inaugurate and maintain Portals, develop plan for sustained traffic flow for portal usage.</span><p></p></li></ul><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">4. Value Realisation & Continuous Improvement</span></b></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Define and track success measures for AI, digital, and business improvement initiatives, including adoption, productivity, quality, cycle time, cost, risk, or revenue-impact indicators where relevant.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Monitor implemented solutions, gather user feedback, identify enhancement opportunities, and support continuous refinement after deployment.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Prepare concise management updates on initiative status, outcomes, risks, next steps, and opportunities to scale successful use cases.</span><p></p></li></ul><p class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">5</span><b><span style="font-family:DarwinSans;font-size:14px;">. Stakeholder Engagement & Change Enablement</span></b></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Engage stakeholders across business, Digital/IT, Finance, HR, Risk, and operations to build alignment, manage expectations, and drive delivery.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Facilitate working sessions to gather requirements, validate proposed solutions, support decisions, and manage implementation risks, issues, timelines, and dependencies.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Support change management and adoption by communicating clearly, securing user buy-in, and helping teams transition to new processes and tools.</span><p></p></li></ul><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Requirements:</span></b></p><p></p><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Experience & Background</span></b></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Degree in Business, Engineering, Information Systems, Computer Science, Data Analytics, Economics, Sustainability, or a related discipline.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Approximately 5–7 years of relevant experience in transformation, consulting, business improvement, digital transformation, analytics, product delivery, project management, or operational excellence.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Experience translating business needs into digital, automation, analytics, or AI-enabled solutions, and working with Digital/IT teams, vendors, or cross-functional delivery partners, is strongly preferred.</span><p></p></li></ul><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Skills & Capabilities</span></b></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Strong analytical thinking, structured problem-solving, and ability to diagnose business issues clearly.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Strong business acumen, with the ability to connect AI, automation, and digital initiatives to practical business outcomes.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Ability to translate ambiguous business needs into clear requirements, use cases, delivery plans, and success measures.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Strong communication, facilitation, presentation, and stakeholder management skills; comfortable working independently in fast-moving environments.</span><p></p></li></ul><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Digital & AI Capabilities</span></b></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Hands-on experience prototyping or configuring simple AI, automation, analytics, dashboard, workflow, or low-code/no-code solutions in a business context.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Ability to create simple proof-of-concepts, mock-ups, automations, or functional prototypes to validate business use cases before full-scale implementation.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Familiarity with Microsoft Copilot, Copilot Studio, Power Platform, Power BI, low-code/no-code tools, workflow automation, or similar technologies is advantageous.</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Not required to be a technical developer, but should understand the end-to-end product delivery lifecycle, from prototyping, MVP development, user testing, UAT, rollout, adoption, and post-launch continuous improvement.</span><p></p></li></ul><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Additional Experience (Advantageous)</span></b></p><p></p><p class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Exposure to one or more of the following will be advantageous:</span></p><p></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">AI adoption, automation, digital transformation, low-code/no-code delivery, or business productivity initiatives</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Digital product delivery, product ownership, solution implementation, business analysis, or process excellence</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Data analytics, dashboarding, performance management, or benefits tracking</span><p></p></li><li class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Sustainability, ESG, smart city, industrial park, or urban development-related projects</span><p></p></li></ul><p class="MsoNormal"><b><span style="font-family:DarwinSans;font-size:14px;">Our Culture at Sembcorp</span></b></p><p></p><p class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">At Sembcorp, our culture is shaped by a strong set of shared behaviours that guide the way we work and uphold our commitment to driving the energy transition.</span></p><p></p><p class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">We foster an institution-first mindset, where the success of Sembcorp takes precedence over individual interests. Collaboration is at the heart of what we do, as we work seamlessly across markets, businesses, and functions to achieve our goals together. Accountability is a core principle, ensuring that we take ownership of our commitments and deliver on them with integrity and excellence. These values define who we are and create a workplace where our people can thrive while making a meaningful impact on driving energy transition.</span></p><p></p><p class="MsoNormal"><span style="font-family:DarwinSans;font-size:14px;">Join us in making a real impact!</span></p><p></p>