Assistant Manager Auntie Anne's Pretzels Birchwood Mall

At Auntie Anne's Pretzels in Birchwood Mall we are looking for an energetic and reliable Shift Manager to join our team! You will be the go-to person during your shift, helping to keep operations running smoothly while providing great customer service. This role is perfect for someone with restaurant or food industry experience who loves leading a team and ensuring every guest leaves happy. You’ll be responsible for supervising daily activities, managing staff, and supporting the overall success of the store.

Responsibilities

• Lead and motivate team members during your shift to deliver excellent food and customer service.
• Oversee food preparation, cooking, and presentation to ensure quality standards are met.
• Manage POS systems for accurate order processing and cash handling.
• Train new staff on food safety, food handling, and restaurant procedures to promote a knowledgeable team.
• Ensure compliance with health and safety regulations while maintaining a clean and organized work environment.
• Handle customer inquiries or concerns promptly to ensure a positive experience.

Requirements

• Previous management or supervisory experience in a quick service or fast food restaurant is preferred.
• Excellent leadership skills with the ability to train and develop team members.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Join us at Auntie Anne's where you can lead a dynamic team, sharpen your management skills, and help create memorable experiences for our guests!