Assistant Manager - B2B Collections (Alabang) | Onsite
Work Setup: Onsite
Work Location: Alabang
Requirements:
- At least 2 years in college (no back subjects)
- 2 years in BPO Business to Business Collections for Lease/ Loan Accounts
Job Responsibilities:
- Team Leadership: Inspire and guide collection specialists and SMEs to consistently meet and exceed SLAs and KPIs.
- Portfolio Management: Keep a close eye on AR reports, DSO, and collection efficiency to spot payment patterns and potential risks early.
- Dispute Resolution: Collaborate seamlessly with Sales, Billing, and Legal teams to swiftly resolve billing disputes and recover uncollected payments.
- Client Engagement: Build strong relationships by negotiating payment plans and securing collections with key high-level clients.
- Process Optimization: Drive improvements in the credit-to-cash cycle by identifying obstacles and leveraging automation for greater efficiency.
As published by workable
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter, How did you know about this position?, How many months of BPO experience do you have?, Please indicate the exact number of BPO experience you have in months (i.e. 36). If not applicable, indicate 1., Based on your prior BPO experience, please select ALL lines of businesses that you've already supported below. For those without experience, please select N/A., What is your highest educational attainment?, What course/s did you take up in college and/or in TESDA? List down all that applies (i.e. BS Accountancy, Manufacturing). If you did not reach college or take a TESDA course, kindly indicate N/A., Which location are you residing in? (City of Residence), Which location do you prefer working in?, When is the soonest you are available to start working?, How much was your last monthly compensation package (in PESO)? (i.e. 16000), How much is your expected salary (in PESO)? (i.e. 18000), What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?