Assistant Manager - B2B Collections (Alabang) | Onsite
Posted Updated 3
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Description
Work Setup: Onsite
Work Location: Alabang
Requirements:
- At least 2 years in college (no back subjects)
- 2 years in BPO Business to Business Collections for Lease/ Loan Accounts
Job Responsibilities:
- Team Leadership: Inspire and guide collection specialists and SMEs to consistently meet and exceed SLAs and KPIs.
- Portfolio Management: Keep a close eye on AR reports, DSO, and collection efficiency to spot payment patterns and potential risks early.
- Dispute Resolution: Collaborate seamlessly with Sales, Billing, and Legal teams to swiftly resolve billing disputes and recover uncollected payments.
- Client Engagement: Build strong relationships by negotiating payment plans and securing collections with key high-level clients.
- Process Optimization: Drive improvements in the credit-to-cash cycle by identifying obstacles and leveraging automation for greater efficiency.
As published by workable · 12 questions
Basics
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
Short answers (6)
- Please indicate the exact number of BPO experience you have in months (i.e. 36). If not applicable, indicate 1.
- What course/s did you take up in college and/or in TESDA? List down all that applies (i.e. BS Accountancy, Manufacturing). If you did not reach college or take a TESDA course, kindly indicate N/A. optional
- Which location are you residing in? (City of Residence)
- How much was your last monthly compensation package (in PESO)? (i.e. 16000)
- How much is your expected salary (in PESO)? (i.e. 18000)
- What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?
Pick from a list (6)
- How did you know about this position?
- How many months of BPO experience do you have?
- Based on your prior BPO experience, please select ALL lines of businesses that you've already supported below. For those without experience, please select N/A.
- What is your highest educational attainment?
- Which location do you prefer working in?
- When is the soonest you are available to start working?