Assistant Manager

FourSite Property Management, operating under Bach Team, aims to provide quality service and housing to our customers, offer valuable work experience for employees, and earn a fair profit while maintaining a competitive, professional image.

Carrington Square is seeking a full-time Assistant Manager to join our team! This position plays a key leadership role in the daily operations and overall success of the community, working closely with the Property Manager to drive leasing performance, resident satisfaction, and financial results.

The Assistant Manager will be responsible for leading and supporting the leasing team, overseeing resident engagement and retention efforts, managing lease renewals, and maintaining strong resident relationships. Additional responsibilities include monitoring delinquency, managing in-house collection efforts, assisting with marketing initiatives, and ensuring a positive resident experience throughout the leasing and residency lifecycle.

The ideal candidate is organized, proactive, and comfortable taking ownership of daily operations while supporting and developing the onsite team. In the absence of the Property Manager, the Assistant Manager will serve as the acting manager, providing leadership and ensuring the community continues to operate efficiently and successfully.

Assistant Manager Responsibilities:

• Assist the Property Manager in overseeing daily community operations and ensuring property performance goals are met.
• Lead, coach, and support the leasing team to achieve leasing goals, maintain strong conversion rates, and deliver exceptional customer service.
• Monitor resident delinquency, manage in-house collection efforts, and follow up on outstanding balances to minimize financial loss.
• Oversee the lease renewal process, including resident communication, renewal offers, follow-up, and retention efforts.
• Develop and implement creative resident engagement and retention initiatives that promote resident satisfaction and a strong sense of community.
• Assist with leasing activities, including prospect follow-up, property tours, application processing, and lease execution.
• Prepare and review weekly and monthly property reports, including leasing activity, occupancy, renewals, and delinquency.
• Support property marketing efforts, including outreach, social media engagement, and maintaining a positive online presence.
• Assist with resident concerns, conflict resolution, and ensuring timely follow-up to maintain positive resident relationships.
• Serve as the acting Property Manager in the Property Manager's absence, overseeing onsite operations, supporting team members, and addressing daily operational needs.
• Support the Property Manager in maintaining company policies, procedures, and operational standards.