Assistant Manager Banquets - Fairmont Agra
- Oversee the planning, coordination, and execution of banquet events, conferences, and special functions to ensure seamless service delivery
- Supervise and train banquet staff, including servers, bartenders, and kitchen personnel, to maintain high service standards
- Manage banquet budgets and pricing strategies to optimise revenue whilst maintaining profitability
- Develop and maintain strong relationships with clients, corporate accounts, and external vendors to secure repeat business
- Ensure compliance with health, safety, and hygiene regulations across all banquet operations
- Coordinate with the culinary team to customise menus and ensure food quality meets organisational standards
- Monitor inventory levels, equipment maintenance, and supplies to ensure efficient operations
- Handle client inquiries, special requests, and concerns with professionalism and promptness
- Prepare detailed event proposals, contracts, and post-event reports
- Conduct quality assurance inspections during events to guarantee guest satisfaction
- Manage staffing schedules and ensure adequate coverage for all banquet functions
- Liaise with other hotel departments (housekeeping, maintenance, front office) to ensure integrated service delivery
- Identify opportunities for process improvements and implement cost-saving measures
- Maintain detailed records of events, client preferences, and feedback for future reference
- Minimum 3-5 years of experience in banquet management, events coordination, or hospitality operations
- Proven track record of successfully managing large-scale events and conferences
- Strong knowledge of food and beverage operations, menu planning, and catering standards
- Excellent supervisory and team leadership skills with experience managing diverse staff
- Proficiency in banquet management software and hotel property management systems (PMS)
- Comprehensive understanding of health, safety, and hygiene regulations in food service
- Demonstrated ability to manage budgets, pricing strategies, and financial forecasting
- Strong communication and interpersonal skills with the ability to liaise effectively across departments
- Excellent organisational skills with meticulous attention to detail
- Ability to work flexible hours, including evenings, weekends, and special occasions
**Preferred Qualifications:**
- Hospitality management qualification or diploma from a recognised institution
- Certification in food safety and hygiene standards (or willingness to obtain)
- Experience working in luxury hotel chains or high-end banquet venues
- Proficiency in event management software and customer relationship management (CRM) systems
- Demonstrated experience in revenue optimisation and cost control initiatives
- Knowledge of multiple cuisines and catering service styles
- Experience in staff training and development programmes
- Strong problem-solving abilities and crisis management experience
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities