Assistant Manager, Card Security (banking)

A reputable local Bank in Hong Kong with a well-established Branch Network is looking for an Assistant Manager to join her Credit Card Department in Operations Division for card security.

Responsibilities:

• Perform fraud cases investigation by gathering and reviewing information, make suggestions for fraud investigation results
• Handle fraud prevention by analyze & recommend new fraud trends, take necessary actions in a timely & professional manner to minimize fraud loss.
• Assist in law enforcement institutions and Retail Credit Department in fraud related matters
• Contact cardholders for fraud related issues and provide support such as arranging card replacement when the accounts are at risk
• Assist in AML monitoring, chargeback cases & other duties such as User Acceptance Test (UAT) assigned
• Support team / section head and undertake the assigned roles and tasks

Requirements:

• University graduate with minimum 3 years relevant experience or secondary education with 5 years relevant experience
• Requires sound knowledge of Credit Card Fraud
• Knowledge of Credit Card Dispute Rules & Regulations will be an advantage

Interested parties, please send your resume in word format with current & expected salary and notice period to san@hkjobc.com. For details, please feel free to contact San Wong at 9854 0770.