Assistant Manager - Commercial Contract
About Business:
Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O&M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
Job Purpose: This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
Credit Management
- Prepare and process inland Letters of Credit (LCs) to support domestic trade transactions in compliance with regulatory and contractual requirements.
- Ensure accuracy, completeness, and timely maintenance of all LC-related documentation.
- Coordinate with customers, banks, and internal stakeholders for LC issuance, discounting, premiums, and related financial arrangements.
- Monitor LC due dates and ensure timely realization of payments by coordinating with Finance & Accounts, Marketing, customers, and banks.
- Submit, scrutinize, and negotiate LC documents with banks as required.
- Follow up on LC amendments, payment SWIFTs, and LC transmissions to ensure seamless transaction execution.
- Maintain and monitor MIS reports related to LCs, collections, and payments.
- Escalate delays, discrepancies, or compliance issues related to LCs and customer payments for timely resolution.
Customer Relationship Management
Contract Execution & Management
- Manage customer contracts efficiently and ensure timely execution of contractual obligations.
- Monitor contract performance and ensure proper closure upon completion.
- Act as a single point of contact for customers regarding contract execution, documentation, and transaction-related queries.
- Address customer concerns promptly and ensure a positive customer experience.
Collections & Payments
- Ensure timely collection of cargo value and outstanding receivables from customers as per contractual terms.
- Track customer payments and coordinate with stakeholders to minimize overdue receivables.
- Resolve payment-related issues and maintain healthy customer relationships.
Other Activities
- Oversee accounting-related activities, including ledger clearing, provisions, LC clearing, book hygiene, cargo ageing management, inventory control, short closures, DO revalidation, and port book reconciliation.
- Review MIS reports and provide actionable insights for improving operational efficiency and financial controls.
- Ensure compliance with internal policies, statutory requirements, and audit guidelines.
Digitization & Automation
- Support and drive digitization initiatives aimed at improving operational efficiency and process effectiveness.
- Identify opportunities for automation and implement solutions aligned with business objectives and organizational strategy.
- Continuously improve systems, workflows, and reporting mechanisms to enhance productivity and accuracy.
Key Internal Stakeholders
- Marketing
- Operations
- Finance & Accounts
- Legal
- Customs
- ABEX
Key External Stakeholders
- Customers
- Suppliers/Vendors
- Banks and Financial Institutions
- Government Agencies
- Third-Party Service Providers
Education Qualification:
- Post-Graduation
Work Experience (Range of years):
- 3-5 Years of experience