Assistant Manager

We are seeking an upbeat, self-motivated Assistant Property Manager to join our team at a vibrant housing community in Jackson, MI! If you bring a positive attitude, thrive in a fast-paced office setting, and take pride in providing exceptional service to residents, we want to hear from you.

In this role, you will play a crucial part in day-to-day community operations—balancing resident engagement, administrative workflows, and vendor coordination with a strong sense of urgency and professionalism.

Key Responsibilities

• Resident Relations: Serve as a primary point of contact for tenants, resolving inquiries with warmth, empathy, and clarity.
• Recertifications: Assist with annual and interim tenant income recertifications, verifying documentation for compliance.
• Work Orders & Maintenance Coordination: Recieve, log, and process work orders promptly to keep maintenance operations moving efficiently.
• Financial Data Entry: Accurately enter and track vendor invoices and accounts payable records.
• Property & Unit Inspections: Conduct routine unit walks, move-in/move-out inspections, and prep walkthroughs.
• Scheduling & Vendor Management: Coordinate service dates and appointments between tenants, internal staff, and outside contractors.

Qualifications & Core Strengths

• Office Experience: Prior administrative or property management office experience required.
• Communication: Exceptional verbal and written communication skills across all tenant and vendor interactions.
• Team Player: Demonstrated ability to work collaboratively with on-site staff, corporate leadership, and contractors.
• Drive & Dependability: A strong sense of urgency, sharp attention to detail, and proactive problem-solving skills.
• Personable Professionalism: An upbeat, approachable demeanor that fosters a welcoming community environment.

Housing Program Knowledge (Plus): Familiarity with Section 8 HUD guidelines or LIHTC (Low-Income Housing Tax Credit) compliance is strongly preferred.

What We Offer

• Flexible schedule options (Full-time or Part-time)
• Supportive, team-oriented work culture
• Competitive compensation based on experience
• 401 K
• Vacation, PTO