Assistant Manager, Conversion

About Us:

We are building a championship organization that serves our fans, community, and business partners through world-class sports and entertainment. We believe that Winning Matters, our Fans Come First, with Risk Comes Reward, Great Teams Can Achieve Unimaginable Results, Honoring the Pacific Northwest is Our Duty, and Driving the Business is Our Responsibility.

Climate Pledge Arena, located at Seattle Center, is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair. The arena is owned by One Roof Sports & Entertainment and operated by Oak View Group. It is home to the NHL’s Seattle Kraken, WNBA's Seattle Storm, PWHL’s Seattle Torrent and the world's biggest performers of live music and events.

Climate Pledge Arena has one of the most progressive sustainability programs of any building its size, including being the world’s first Zero Carbon Certified arena. Named after a cause, not a corporation, The Climate Pledge is an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. Climate Pledge Arena opened October 19, 2021.

Position Summary:

Assistant Manager of Conversions that will manage and supervise Full-Time and Part-Time Conversion staff, handle administrative duties and ensure that the set-up and/or conversions run smoothly to prepare for events hosted at Climate Pledge Arena.

Essential Duties & Responsibilities:

• Manage the daily set up and handle changes for events hosted at Climate Pledge Arena.
• Delegate workload to Full-Time and Part-Time Conversion Crew members (non-union & union, respectively), while maintaining communication of any changes.
• Administrative duties include but are not limited to creating staff schedules, completing and approving payroll, staff trainings, disciplinary action and hiring of staff.
• Duties include but are not limited to preparing and organizing tools, cleaning/maintaining arena equipment, planning and managing arena projects and coordinating various yearly inspections.
• Work synergistically alongside the ice operations manager, operations manager and conversion manager to ensure all jobs are done in a timely and precise manner.
• Manage show load-ins and chair sets to ensure all show requirements are met via the tour and/or event manager.
• Manage and delegate all aspects of the conversion process in preparation for events, basketball games, hockey games and concerts and ensure that everything is handled accordingly.
• Duties include but are not limited to setting up and tearing down dasher walls, hockey glass, ice & transition decking, portable chairs, retractable seating, barricades, staging, tables and other furniture and equipment.
• Perform repairs and maintenance to conversion and arena related materials including equipment, large retractable seating sections and fixed seating.
• Maintain and manage applicable storage areas, ensuring staff keeps things clean and organized
• Inventory tracking of all applicable facility equipment.
• Report irregularities, discrepancies, damage and loss of property and safety concerns.
• Use of power tools, forklifts, lifts and other construction related equipment.
• Use of computerized maintenance management system.
• Strong understanding of event memos, event details and concert setups to ensure a safe environment for all staff and guests.
• Willing to learn CAD drawings and other maps related to concert set ups.

Required Experience & Qualifications:

• Must be 18 years or older.
• Must have or be able to obtain a forklift operator certification.
• Must have the ability to understand both written and verbal communication from supervisors and management.
• Must be able to climb, crawl, kneel, squat, bend and extend arms and legs fully.
• Stays in compliance with all NHL/PWHL/WNBA game operations standards. (promotions, etc.)
• Previous experience in an NHL/NBA venue preferred.
• Proven ability to work as a team and work well with others.

Working Conditions:

• Must be able to work a flexible schedule inclusive of weekends, nights, overnights and holidays required.
• Frequent bending, lifting 75 lbs.
• High noise level, heavy crowd traffic, variable temperatures, bright or dark lighting with occasional exposure to flashing lights and pyrotechnics.
• Extensive walking throughout the building.
• Be able to walk on the ice without the use of ice spikes and or ice skates.
• Cold, wet, humid conditions (Non-Weather up to 66% of the time)
• External Arena Plaza – exposed to winter weather elements when dispersing ice melt

Compensation:

• In accordance with the Washington State Equal Pay and Opportunity Act, the expected base pay range for this position is $75,000 - $85,000 annually. Actual base pay will depend on employee’s experience and other job-related factors permitted by law.

• This role is classified as full-time, exempt.

Benefits & Perks:

• Company-paid medical, dental, and vision insurance, including premiums for eligible dependents enrolled in the plans

• Company-paid life insurance and short- & long-term disability insurance

• 401k (pre-tax and Roth) with Company match up to 4%

• Kraken ticket stipend and employee only pre-sale opportunities to non-Kraken events

• 15 vacation days, 10 personal holidays, and accrued sick time

• Minimum 10 paid holidays per year

• Paid parental leave

• Company-paid Orca, local transit card

• Corporate office located at Climate Pledge Arena; complimentary Arena garage parking offered

• Employee meal perks

• Company-paid employee assistance program and Headspace subscription

• Company-wide recognition platform

• Flexible spending accounts and voluntary accident, critical illness, and hospital indemnity insurance available

• Discounts at the Kraken Team Stores, Kraken Community Iceplex, 32 Bar & Grill, and other partners

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t worked in the industry or are still learning about the industry—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy. If you’d like to request an accommodation in the application or interview process, please let us know by emailing: jobs@climatepledgearena.com.

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace.

We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.